Terms & Conditions
Payment:
We accept payment through paypal (preferred), personal cheque and bankers draft/postal order.
Please note items paid for via personal cheque will not be dispatched until funds have cleared through our banking system. This takes between 3-7 days.
Please ensure payment is made within 7 days of purchasing the item. If this is not possible please contact us to make alternative arrangements.
If no payment or contact is received within 7 days of the item being sold we will automatically file an un-paid item alert with ebay. Please help us to ensure you have a good shopping experience with us by paying promptly, thankyou.
Postage & Packaging
We aim to dispatch orders within 24-48 hours of receiving cleared payment of funds. All items are sent via Royal Mail 1st Class Recorded Delivery Service as standard, and will therefore require a signature upon delivery.
All our goods are sent in protective packaging to reduce the risk of damage in transit, and to keep your goods in perfect condition.
You should receive your goods within 2-4 days of cleared fund payment.
Our postage is currently FREE or charge (via Royal Mail recorded delivery) within the mainland UK only.
For added insurance and fast delivery please choose the special delivery option.
International postage will be sent via international signed for or airsure, price to be confirmed, please email us for current costs to your country.
Returns Policy
We offer a full refund guarantee on items which are damaged in transit. The damaged item must be returned along with it's original packaging and gift wrap (if purchased) within 7 days of receipt. Please email us before returning goods.
We also offer a 7 day full refund guarantee if for any reason you are unhappy with your purchase. The item must be returned in a saleable condition, along with it's original packaging and gift wrap (if purchased) within 7 days. A refund will be given minus the returns postage costs incurred by you.
Please note however that we are unable to accept returns on any of our piercings (ie earrings and belly bars), due to hygeine reasons. Unless unworn or damaged in transit.
Please ensure all goods are returned in protective packaging by Royal Mail Recorded Delivery. We regret we cannot be held responsible for items that go astray in the post when being returned to us. Using Royal Mail Recorded Delivery will enable you to make a claim against Royal Mail for any items that may be lost.
Contacting Us:
We hope we have covered most of the details and information you require, but if there is anything else that you would like to ask please contact us through ebays messaging services. |