Payments

PayPal is our preferred method of payment for all transactions. UK customers only, if you wish to pay by cheque or postal order please contact us first for details.

For international buyers we also accept International Bank Transfers, please contact us for our details in order to complete this method of payment.

Please Note: Echeques through PayPal will take 10 days to clear, no goods will be dispatched until the echeque has cleared. Please check with PayPal whether your payment is instant or an echeque before contacting us for delayed delivery.

Shipping Policy

Items will be posted as soon as possible once cleared payment is received. This is normally 1-2 working days, but may very occasionally take longer.

Please Note: Unfortunately all items destined for Italy, Malta & Lithuania must be shipped by Internationally Signed for mail, an additional surcharge of £3.80 will be added to your invoice where required.

If an item hasn't arrived please check with your local Sorting Office in case your parcel is being held there for any reason , a failed delivery etc, but do not hesitate to contact us if we can help in any way.

In the event that an item goes missing in the Mail we must allow 15 working days from the date of dispatch as instructed by Royal Mail before they will class the item as missing. After this time has elapsed we can claim for the loss against the Royal Mail and will honour the Postal Insurance. We will issue you with a claim form which must be returned to us signed and we will then replace, if possible, or refund in full. Please be aware that the claim form will be forwarded to the Royal Mail with our claim and may be used by them as part of their investigation.

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