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| Q:What is an educational version? |
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| A:In most cases educational versions of software are only price related and have nothing to do with the features of the software. If it does, we will make that clear. |
| Q:Do I qualify for educational discount? |
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| A:If you are a teacher, student, parent who have children at school then you will qualify for educational discount. Sometimes there are other circumstances where academic discount can be given - contact us if you are in doubt! |
| Q:When can I expect my order to arrive? |
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| A:Our orders are sent out on a daily basis and are picked up with Parcelforce. Their delivery time is usually 1 day. The item will require a signature and will have full insurance. |
| Q:Why is your shipping and packaging higher than others? |
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| A:There are several reasons why our shipping and packaging are higher. We have our own expenses like postage, packaging, staff wages and posting time. Overall, we try and offer a competitive price against other shops to your advantage. |
| Q:Do you ship internationally? |
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| A:Yes, we ship internationally and if you have any questions regarding shipping to your country then please contact us. |
| Q:Can you sell other music software programs? |
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| A:We have several business relationships with various distributors and can probably acquire other software / hardware at your request. Contact us through ebay for a price. |
| Q:Do you sell site licenses for schools / colleges? |
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| A:Yes, there are various permutations for site licenses - stand-alone, network, intranet etc. Please contact us for various prices or deals. |
| Q:What is the International Delivery Time? |
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| A:This is tricky to answer - On a general note, we would give around 3-6 days delivery time. |
| Q:What is your response time to questions? |
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| A:We usually respond on a daily basis to any questions on our items. |
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