Payment via Paypal preferred but cheque or postal order accepted. If payment is to be made by cheque or postal order please get in touch to let us know. Items paid for by cheque will be dispatched on cheque clearance. All our items are individually wrapped and posted in discreet & secure mail bags.Once your item has been dispatched we cannot be held responsible for non - delivery but if there are any problems with delivery or the item being damaged on arrival please get in touch and we'll do our best to help with either providing a tracking number or with negotiations with Royal Mail or Parcelforce. We accept returns on most items unless otherwise stated in listing. Items should be returned in unopened packaging (except for fancy dress costumes, which may be tried on but not worn), undamaged & unused, with all packaging & tags attached. Items of clothing should not be marked or smell of cigarette smoke. We do not accept returns of underwear or face paints unless faulty. Please send your item back by Recorded Postal Service with a tracking number. Return postage not refunded.