 |
| Q:Do you combine shipping? |
|
| A:We will give shipping discount if you contact us for buying multiple items. |
| Q:When can I expect my order to arrive? |
|
| A:Order processed same business day (excluding weekends) and dispatched through HK Post within two business days.Generally, delivery time is 7-14 business days to UK, 7-21 days to most other countries. |
| Q:I have ordered multiple items, will you ship them in one package? |
|
| A:If you have bought multiple items from us, you can send us one payment for all the items instead of paying for them individually. When you click the “Pay Now” button, eBay will automatically combine the invoice for your review. If you pay for them altogether, we will ship them in one package if the weight not exceeding 2KG. If you pay for them indi |
| Q:What will you do if I received a defective, damaged item(s) or item(s) not as described? |
|
| A:If you received an incorrect, damaged, defective item or item not as described, please contact us for assistance. We are able to offer a partial/full refund or replacement on our cost. |
| Q:I have ordered multiple items, will you ship them in one package? |
|
| A:If you have bought multiple items from us, you can send us one payment for all the items instead of paying for them individually. When you click the “Pay Now” button, eBay will automatically combine the invoice for your review. If you pay for them altogether, we will ship them in one package if the weight not exceeding 2KG. If you pay for them indi |
| Q:What will you do when payment is delayed? |
|
| A:You can contact us for cancellation of order if you have problems in payment.
Unpaid item case will be filed against non-paying buyers after 7 days, please respond us so that we can solve it via mutual agreement. |
| Q:Will there be any customs duties that I need to pay? |
|
| A:We mark items value lower than $ 10, you do not need to pay for import tariff in most cases. |
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