Item(s) are normally sent out 1st class (UK only) and at your own risk. In the event of your item(s) going missing, this is unlikely but it can happen, you are welcome to the receipt/proof of postage obtained from the post office.For extra cover, please add an additional 0.75p for recorded delivery in which case a full replacement/refund will be given. Item(s) are normaly delivered within 1-3 working days, however, Please allow up to 7 working days for delivery. Please see our "about me" page for further details.