IMPORTANT! CUSTOMER SERVICE DETAILS AND SALES POLICIES:
PAYMENT: We only accept PAYPAL and do not make a surcharge
POSTAGE DETAILS: Postage and shipping details are clearly detailed on each listing. All items sent outside the UK are by AIRMAIL without exception. If you are not familiar with UK currency (£ Sterling) you can get a conversion rate to your country's currency at UNIVERSAL CURRENCY CONVERTER
Attention bulk buyers and resellers! OUR SHIPPING RATES ARE NOW CAPPED: Maximum UK: £19. EU: £39. Rest of World: £69. You can now buy unlimited items at a fixed shipping rate. Purchases must be within a four day period. If you have made multiple purchases and want your shipping costs capped please contact us before checking out
All international purchasers are responsible for any and all duty, taxes, fees, etc. associated with your purchase. We declare full value for all purchases.
Please be aware that our postage/shipping charge does include the costs we pay out for someone to package the item at our warehouse, the cost of the packaging materials, transport costs to the Post Office and of course the shipping/postage fee.
We normally ship from stock the next working day following payment. In very rare cases we may relist an out of stock item in error, if this is the case we will always let you know, offer an alternative at the same or greater value or a full and immediate refund.
MOTORSPORTMERCH and MOTORSPORT-MERCHANDISE are both trading names of ACME XS LIMITED We are a long established UK VAT & TAX registered company specialising in the sale of discount priced Motorsport Merchandise. We will therefore deal with you professionally and promptly. All items we sell are legitimate. We do not sell pirated, bootleg or counterfeit goods.
BUSINESS HOURS Are 10am to 5pm Monday-Friday We are closed at weekends and UK Public Holidays. We will respond to all Emails, deal with queries, process orders, and package for shipment only during these hours. All enquiries should include an eBay item number, your user I.D. and the email address registered with eBay.
REFUNDS & RETURNS We will always refund in full for any item returned that is sent out faulty or misdescribed. Under all other circumstances we do reserve the right to retain the postage & packaging and listing fees and/or charge a handling fee.Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. All goods must be returned at your own expense. Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered. Please always enclose your original delivery note so we have your order and payment details available on receipt of item(s)
We securely pack and label all items to protect them. We always keep proof of shipment documents for each item sent.
TRUST US TO DELIVER!
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