TERMS OF SALE
If payment is made through PayPal - we will endeavour to post goods within 3 working days.
You can also ring us on 01952 550391 to pay by credit or debit card
Personal cheque payments from UK customers
Goods will not be posted until 10 days after receipt by us to allow for clearance.
Multiple Purchases
If you are purchasing more than 1 item, you MUST ask for combined postage BEFORE making payment. You will need to be patient until we can weigh your goods to establish the correct postal cost. If you are impatient and pay individually for your items, this will not necessarily mean your goods will be posted any sooner and we will NOT refund overpaid postage.
Items Lost or Damaged in Post
We cannot be held responsible for items lost or damaged in the post. Goods are checked thoroughly before posting and we pride ourselves on our good packing. (see our feedback!)
We always obtain proof of posting and will be happy to send a copy on request.
If you require your purchase sent by recorded or registered post, please ask BEFORE making payment and we will amend your post and packing charges accordingly.
Italian Buyers Please Read!!
Due to the large number of items disappearing in the post to Italy there will be an additional charge for items sent to this country in order to use a guaranteed, trackable service.
Buyers from Italy are to ask for their invoice to be adjusted before payment or email for a quote before buying.
Failure to do so will result in any payments made being refunded and a new invoice sent for the increased postal charge.
We are sorry to have to do this, but we are losing money due to the poor service given by ther Italian postal service.
Customers outside the EU
You should email for VAT exclusive pricing on 'Buy it Now' items and carriage costs on larger items BEFORE making payment.
If you fail to do this, you will be expected to pay the full price and any carriage costs incurred.
Please note that some of our items are for dispatch to UK Mainland only. Please read descriptions fully before purchasing.
Paypal payment is essential for all EU and overseas purchases (we do NOT accept foreign currency, foreign cheques or bank transfers).
For trackable postage (e.g International signed-for) please ask BEFORE making payment and we will amend your postage costs accordingly
Returns
Goods should be returned within 7 days of purchase and you should include your original receipt. As the buyer, you will be responsible for the cost of any return postage.
Only faulty goods will ensure a full refund, all other refunds will be at our discretion. Be sure what you bid on is the item you require as refunds will not be given for items bought in error.
Collecting your goods in Person
If you wish to collect your goods in person, please advise us when buying and we will remove any postage costs from your invoice.
Goods are to be collected within 30 days of purchase unless otherwise agreed.
Failure to do so could result in storage charges of 20 pence per day
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VAT Reg. No: 280 3191 74 
