If you experience any problems when placing your order, please feel free to email me john.lowsley@btinternet.com If there is anything you require but cant find it in my shop please contact me and i will be pleased to help in any way i can.

UK Buyers: I accept payment by Paypal, postal order,bankers draft or personal cheque.Please allow upto 5 days for cheques to clear.Overseas Buyers: I only accept Paypal as payment.Please make payment within 7 days of purchase.

Unpaid Items

Items not payed for after 7 days will be processed through ebays unpaid item process in order for me to recover my fees and costs.if you need more time to pay please let me know.

Shipping

All orders are usually posted the same day or next working day after receiving cleared payment. All orders are dispatched via Royal Mail, usually by 1st class post.if you require recorded /special delivery or extra insurance please let me know (this will incur extra costs payable by the purchaser).International orders will be sent by Royal Mail Airmail,If you require a tracked service this will incur extra costs payable by the purchaser.All postage costs take into account all packaging and handling costs.An email will be sent upon dispatch of your order.Proof of postage is obtained for all orders.

Returns policy

All items are covered by a full refund guarantee.Items must be returned within 14 days of purchase.If there is a problem with your item(s) please email me ASAP to let me know john.lowsley@btinternet.com

My Guarantee

All Lego parts/ sets are in excellent used or new condition unless otherwise stated and are thoroughly checked before being listed in my shop.I would never sell anything that i was not 100% sure was acceptable to sell and be glad to purchase myself.

Thank you for your time.

Johnnyonelegoshop