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1. When my item has sold how long is it before I receive my cheque? This is how the process works: It takes 24-72 hours to research and list your item(s) on eBay. The auction runs for 5-7 days. The buyer then needs to pay for your item, of which most (80%) buyers pay on-line immediately. But other forms of payment can be a bit slower and we always make sure we have received cleared funds. Once paid we arrange for shipping or collection within 1 – 2 working days. After shipping the buyer has 14 days to return the item if it is not as described. As a result of the above it normally takes 4 – 6 weeks before you receive payment, however as soon as the buyer is happy and left positive feed back we send your cheque.
2. Who pays for shipping? The winning eBay bidder pays all the shipping costs.
3. What happens if my item fails to sell? If you have used the basic service we can either arrange to re-list the item for another 7 days; you can collect your item or we can donate the item to charity on your behalf. If you have paid for enhanced services such as a Reserve Listing or Buy-It-Now, we retain the upfront listing fee £10 + for handling an administration and await collection.
4. How does iSellit-4u get paid? As with most auctions we simply retain our commission from the final value fee. We also deduct any eBay or PayPal fees and then send you the difference. With most low value item being the majority of sales this means as much as 68%!!
5. Can I cancel an item once it has been offered for sale? No like most auction formats this is a legally binding commitment to sell the item.
6. Why do most items start at 99p? Items we accept generally sell well on eBay. We recommend our customers to start the auction at 99p pence to encourage early bidding and more participation, which often results in a higher final sale price. Although we strive for the highest sale price, please note that iSellit-4u is legally required to accept the highest bid an item receives; we cannot return it to you if it sells for less than you think it is worth. Therefore, for high-value or unusual items we recommend setting a reserve price. |