Frequently Asked Questions

Q: Can I pay via credit card
A: YES you can, click buy now icon on the listing and then follow this link and follow instructions:

Q: Do you combine shipping?
A: Yes we and offer postage discounts, this is calculated automatically once you combine your purchase.

Q: When can I expect my order to arrive?
A: Depending on the delivery method you have selected, if you require the item urgently then its best to choose the recorded delivery as its trackable. We aim to dispatch all items placed before 1pm Mon-Fri the very same day.

Q: Do you allow collections?
A: Unfortunately we are a strict distribution operation and cannot allow collections in person.

Q: Do you ship internationally?
A: Yes we do, If your country is not listed then, kindly request a total once you have purchased the item, we will amend the invoice with the correct postage and send it back to you for payment.

Q: Do you have after sales support?
A: Yes we do we are always here to help, customer satisfaction is our number one priority.

Q: When do you leave feedback?
A: We run automated feedback systems, and are set to leave feedback once we have received feedback from the customer. This has been done as too many customers simply forget to leave us feedback.

Q: What is your returns policy?
A: If the item is faulty, damaged or incorrect upon delivery simply send it back to us and we will exchange it for you. Items MUST be returned in the original condition including invoice and all the original packaging.