Payment 

We kindly request payment is made within 7 days from auction end.

Paypal

We accept payment using Paypal.

Credit/Debit Card

You can use your credit/debit card through Paypal.

Credit/Debit card details can also be taken over the telephone on 0845 270 1161

Cheques & Postal Orders (UK purchasers only)

Please make cheques and postal orders payable to Homebrewsupplies4U.

Cheques will require 7 working days to clear.

Other Payment Methods

Other payment methods may be acceptable in certain circumstances, please e-mail homebrew4u@btconnect.com before bidding.

Shipping

We will endeavour to dispatch all purchases within 2 working days of cleared funds, and proof of postage obtained.

Items Sent Within The UK    

Homebrewsupplies4U use the following carriers; -

Royal Mail  www.royalmail.co.uk & Fedex 24 Hour Service www.fedex.com (mainland UK only). Service used will be based on order weight and value.

Overseas Shipments

Homebrewsupplies4U use the following carriers; - 

Royal Mail www.royalmail.co.uk for items up to 2kg in weight.

We cannot send items weighing over 2kg overseas.

Packaging

All items are professionally packed. 

Insurance

Insurance up to £39 is included in the above services.

Items over £39 in value will require additional insurance or an alternative postal service.

Insurance Claims

Subject to the scheduled delivery times for each service, please e-mail as soon as you have any concerns regarding late arrival. ‘Damaged in transit’ claims should be made immediately on receipt.  For more details please see our Shipping Page within our ebay shop http://stores.shop.ebay.co.uk/homebrewsupplies4u

UK claims are processed by Royal Mail within 2-4 weeks. Fedex 4-6 weeks.

Overseas claims can take up to three months to complete because Royal Mail are waiting for overseas postal administrations to respond to their enquiries.

Multiple Purchases & Combine Packaging

We are happy to combine purchases into one package subject to the maximum size and weight for each service. If the discounted details are not given on the listing, please e-mail or telephone 0845 270 1161 before placing your bids.

Returns

In the unlikely event you are unhappy with your item, please e-mail me or telephone 0845 270 1161 within 7 days of receipt, detailing your concerns and I will do my utmost to rectify the matter to your satisfaction. I reserve the right to deduct the appropriate fees should the reason for return be other than a 'not as listed' complaint.

Feedback

Following the receipt of your feedback, indicating a satisfactory conclusion to the transaction, reciprocal feedback will be left within 7 working days.

For Further Information

Use the ‘Ask Seller A Question’ or ‘Contact Member’ facilities on Ebay.

Telephone 0845 270 1161.

E-mail homebrew4u@btconnect.com

Please note all orders must be placed through Ebay.

Copyright Homebrewsupplies4U 23.03.07