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  • Destiny Seconds welcome you Q&A
New Arrivals!
  

We are a new e-bay shop only started last week. We will pride ourselves on top quality items ranging from collectable toys like Hagrid ( Harry Potter) and Disney charactors like Winnie the Pooh. All items are original and discribe honestly when slight damage occurs. I am happy to answer any questions you got on a item by e-mail to my shop via e-bay. As i am new i would welcome tips to improve this shop or recieve feed back. Please Check out my other items!

Please check my new items page and customers comments from e-mail. Please feel free to leave a comment as it will help me to provide a fantastic service to you my customers.

I been selling since 7th March 2009 and i have been overwelmed by the support i have got from you all.

SO I WOULD LIKE TO SAY THANK YOU FOR YOUR SUPPORT BUYING MY ITEMS.

Sign up for my email newsletters by adding my eBay Shop to your Favourites   Be sure to add me to your favourites list!

 

 Frequently Asked Questions by destiny`s customers

Return Policy

Return Policydetails: NEW POLICY,WE WILL ACCEPT RETURNS ONLY IN THESE CIRCUMSTANCES: 1/ If item is described wrongly Our policy will refund postage/item cost. Only after investigation on our part. a discount can be arranged if you want to keep item in dispute. The above reasons are available and we dont accept damage by Royal Mail. 
  
  Q: Do you combine shipping?
 
  A: Only when asked by customers 
  
  Q: When can I expect my order to arrive?
 
  A: With in three working days but on average items bought are sent next day. 
  
  Q: How much is the Shipping and Handling Charge?
 
  A: Postage is descibe in item listing. 
  
  Q: Do you ship internationally?
 
  A: Yes i have posted to Italy. If you want international postage Destiny seconds is happy to post internationally but postage is worked out by Royal Mail depending on which country usually have postage cost ready with in 24 hours of receiving e-mail. 
 
 

  Q: what happens if i am away on holiday will you wait for payment on my return?
 
  A: Yes Destiny Seconds will hold item which is won until you are ready to pay for item. Also gives a Free Service where buyer gives us a contact number and we let the customer know if they have won item.
 
 
 
  Q: Do you keep contact numbers afterwards?
 
  A: Destiny Seconds will Destory number of contact after service and keep no record accept your e bay name. You are also protected by Data Protection Act.We will not in any form pass your number on to any third party.
 
 
 
  Q: My item is damaged in the post do you give refund?
 
  A: Destiny Seconds regret in this instance the answer is NO but will provide a covering letter to help you claim your damages against Royal Mail which includes descripton of condition of item when sent and date,time and address of Post Office used.
 
 
 
  Q: How quickly do you respond to mistakes/questions from us your customers?
 
  A: Destiny Seconds will respond with in 48 hours but on average respond with in 24 hours. Since we been operating we have had two errors which was caused by automatic ebay translation concerning descriptions size. In both cases problem was solved fairly and customers are still supporting my shop. 
 
 


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