Delivery & Returns
Delivery
Items are always packed securely and are normally posted within 1-2 working days.
UK
At present we only ship within the UK.
Items are delivered using; Royal Mail or Parcel Force 24 depending on the weight of your items.
Some post codes are classed as remote or offshore and may incur extra postage costs. If your post code is included in this list please contact us for a postage quote before ordering.
Affected Postcodes:
AB codes except 1 - 16, 21 - 25, 30, 39
All IV codes
All KW codes
PA codes except 1 - 19
PH codes except 1 - 3
All BT codes
All HS codes
KA codes except 27 and 28
All ZE codes
All IM codes
All GY codes
All JE codes
When we dispatch your item we will contact you by email.
Returns
As part of our quality control all items are checked before shipping and we make sure they are well packaged. In the unlikely event an item arrives damaged or broken (don't worry), just contact us by email to arrange its return and replacement. All of our products carry a minimum twelve month Warranty.
If you are not entirely satisfied with an item that you have bought from us, you may return the item and we will refund the item price. you must contact us within seven days of receipt and return the item within fourteen days. The product must be in its original condition and packaging. Return costs are non-refundable. Please contact us through the ebay messaging system to receive the returns authorisation code for your item.
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