Delivery shall be made to the delivery address supplied by you at the time of ordering. If the item has been paid for using PayPal the item will be sent to the PayPal Registered address. If the item has been paid for by credit card, the item will be sent to the registered address of the Credit Card.   Whilst we endeavour to deliver within the times specified, any times quoted for delivery are approximate only and Fab Fancy Dress shall not be liable for any delay in delivery of the goods, however caused. Risk of damage to or loss of the goods passes to you at the time of delivery to the specified delivery address.

Returns

Please contact us through eBay messages before Returning Goods To Fab Fancy Dress Ltd. Please outline the nature of the problem or reason for returning the goods.

We want you to be totally satisfied with your purchase. If for any reason you are not entirely happy with your order Fab Fancy Dress Ltd will refund the value of goods supplied (excluding delivery costs) provided that they, together with the original invoice, are returned to Fab Fancy Dress Ltd unworn, unused & in perfect condition to the address specified on the invoice, within 7 days of delivery. It will be at the sole discretion of Fab Fancy Dress Ltd if returns will be accepted if goods are returned after 7 Days. If the postage cost was included within the price paid and you wish to return the item for a different size then an additonal postage cost will be charged to the customer for sending out a different sized item. Fab Fancy Dress reserves the right not to offer a general refund if Any goods are returned after 7 days. However Fab Fancy Dress Ltd will look at every individual case and make a decision based on each cases individual merits, if Fab Fancy Dress Ltd decide a refund will not be given the Item will be returned to the customer & the customer will incur the cost of postage & Packaging . In cases of any goods returned to Fab Fancy Dress Ltd that are after close inspection deemed to be 1.In a non resaleable condition 2.Damaged as a result of general wear & tear, 3. Damaged due to Malicious or accidental acts Including Cigarette Smoke Damage, will not be refunded. Fab Fancy Dress Ltd will either offer to return the Item to the customer with the customer bearing the cost of postage & Packaging or Fab Fancy Dress Ltd will destroy the Item on behalf of the customer. Fab Fancy Dress Limited will not be held responsible for any returning goods lost in transit, it is the responsibility of the customer to provide adequate postage insurance to cover the cost of any losses whilst in transit back to Fab Fancy Dress Ltd. Fab Fancy Dress Ltd will only take responsibility when returned goods have been signed for by an employee of Fab Fancy Dress Ltd. Fab Fancy Dress Ltd will repay the value of goods (excluding delivery costs) within 30 days from receipt of returned goods without any further charges to you except the direct cost of returning the goods.

Damaged Goods or Incorrect Deliveries

Our warranty contained in the above is subject to the following conditions:

the goods must be stored in appropriate conditions; if delivered goods are not stored in appropriate conditions we cannot be held responsible for faults or problems that arise as a result;
Any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within seven days of the delivery date, stating the nature of the shortage/defect and quoting the invoice no; if you fail to notify us you will be deemed to have accepted the goods. In some cases we may ask you to return the defective goods to us at our expense. Where you make a valid claim, we can at our discretion make up the shortages or replace the goods free of charge, or refund the price of goods in question to you. In addition for defective goods we will refund you the reasonable costs incurred for postage of the goods, but we shall have no further liability to you.

Excluded Return Items, these include wigs, Facial Hair, fake teeth, Tights (Including Costumes Supplied With Underwear Included) makeup (Including face paints and associated accessories) Drinking Straws & Any saucy goods.

Please also Note that all images are for illustration Purposes only and the manufacturer reserves the right to change or amend colour and specification of products without notice. Fab Fancy Dress Ltd Endeavour to keep product descriptions and images of products accurate and up to date