When returning an item you must complete and include the returns form. We are unable to process returns without this form.

Please CLICK HERE to download the returns form

You must return the item and the completed return forms to the following addresses:

Incorrect item:

FAO Incorrect
PO BOX 399
St Peter Port
Guernsey
GY1 1FX

Faulty item:

FAO Faulty
PO BOX 399
St Peter Port
Guernsey
GY1 1FX

Once you have returned your item, please allow 10 working days for return to be processed.