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| Q:Are all your items brand new? |
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| A:Yes they are unless otherwise stated. |
| Q:Do you accept returns? |
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| A:Yes I do. My Returns Policy is detailed in my shop. |
| Q:Do you combine postage? |
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| A:Yes I do as long as they are paid for in one payment. For the heaviest item I charge the postage amount listed and any subsequent items are charged at 90p each. If you make separate payments I can refund your payments and send a combined invoice otherwise the full postage will be charged for each item and they will be posted in separate packages. |
| Q:When can I expect my order to arrive in the UK? |
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| A:Items are posted on the next working day after payment is received - I will try to post the same day if I can. Delivery is then in the hands of Royal Mail, 1st class post is generally received within 2 working days but please be patient as sometimes Royal Mail can take longer. If you have not received your item in 15 working days please contact me. |
| Q:When can I expect my order to arrive abroad? |
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| A:Items are posted on the next working day after payment is received. Delivery is then in the hands of the postal service but should be received in approx 5-7 working days. Please be patient as sometimes it can take longer. If you have not received your item within 25 working days please contact me. A signature is required on delivery. |
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