Frequently
Asked Questions
Who are buyit247 ?
buyit247 is the consumer sales division of PC Interworks.
PC Interworks is a UK based company that supplies IT Equipment and related services
to consumers, businesses and institutions across the UK.
PC Interworks now boasts a wealth of experience accumulated
since its formation in 1995. Its office in Stoke-on-Trent employs only fully
trained, experienced personnel who are committed to delivering the high standards
demanded by its consumers.
What can I buy from buyit247?
Here at buyit247 we currently offer a range of Grade 2 Fujitsu
Siemens PC Systems and Laptop computers as well as a selection of brand new
products. Essentially, Grade 2 is a way for you to purchase high quality, high
specification Fujitsu Siemens product at low, low prices. For more information,
please visit the ‘what is grade 2?’ section of the site.
How can I buy from buyit247?
You may order online via the website buyit247
24 hours a day, or by telephone on 01782 375480 between the hours of 9:00am
and 5:30pm, where you can talk to a member of the buyit247 sales team. We will
be happy to resolve any queries that you may have before making your purchase.
I am a little uncertain about what product to choose, how can you help?
Please take a look at the ‘what computer is right for
me?’ information page. You may find that this answers many of your questions.
However, if not we will be happy to help and provide you with
a number of other options. For instance, you could telephone 01782 375480 and
talk to a member of the consumer sales team. You could also email your enquiry
by clicking on the contact us button - we promise to reply as quickly as possible. Or, for more general enquiries
visit our forum for a discussion with other computer buyers.
I know what product I want to buy, but why should I choose buyit247?
Buying from Buyit247 adds a number of benefits to you. For example,
in our grade 2 product offerings we offer some of the UK’s lowest prices
on Fujitsu Siemens products and a range of high quality, high specification
Fujitsu Siemens Laptops and PC Systems.
We constantly seek to maintain high levels of customer service,
both before and after sales. You will not be abandoned or mistreated once you
have purchased from us, we treat customers as we would expect to be treated,
so rest assured you will be in good hands.
An item is showing ‘out of stock’, when
will it be available again?
Due to the fast changing nature of our product portfolio and
the nature of the returns business we are not able to predict when we will receive
a specific item again. However, if you contact a member of our sales team, they
will be only too happy to advise you on a similar item or suggest similar items
that you may be interested in.
What are your delivery charges (Inc VAT)?
1 Item = £19.99
2 Items = £29.99
3 Items = £34.99
4 Items = £39.99
* increasing by £5 per item after that *
When will I receive my product(s)?
Orders placed before
3:00pm receive next day delivery. If, you would also like to have your product(s)
delivered at a time more convenient to yourself, we are able to do so.
How can
I pay for my order?
If ordering online
we accept Visa, Mastercard, Delta, Switch and Maestro. If you live local and
would like to pick your item up, you have a choice of paying by credit card
or in cash.
Can I collect my buyit247 order from PC Interworks?
Yes. Buyit247 is
a division within the PC Interworks building located in Knypersley, Stoke-on-Trent,
ST8 7PL. If you think that it is beneficial for you to collect directly from
us, please contact us and we will be happy to arrange a time convenient to you.
Why can buyit247 only deliver to the registered credit card billing address?
Due to the increasing
levels of credit card fraud within the UK we have to remain vigilant in this
area, for your benefit as well as ours. Please bear in mind that when we carry
out necessary security checks - ultimately these are for your own protection.
We work closely with the major credit card companies and any attempted purchase
that appears to be suspicious is always reported to the credit card company.
If someone obtained
your card details fraudulently, they could have goods delivered to any address
without your knowledge.
I have received faulty product, what do I do?
Within a 28 day
period after you have received the product, please contact us in order to arrange
a replacement. Call us between the hours of 9:00am and 5:30pm on 01782 375 480.
After 28 days your
product would be under a Fujitsu warranty and you should contact Fujitsu Technical
Support on; 08705 353 325.
If you have any
unanswered questions, please visit and post in the Interactive Form –
buyit247/forums/
E&EO.
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