Terms & Conditions

Please ensure you have ordered the correct size and colour you require.

Goods are shipped usually within 24 hrs of ordering. However on occasions it maybe 48 hours. (excl weekends & Bank holidays) Items are sent by a signed for delivery service. Delivery is only to the address of the registered eBay or Paypal user unless by prior arrangement with us. This is for your own protection to prevent fraudulent activity.
Returned items are to be sent back within 14 days. Note - Postage and packaging is non-refundable.
We are not liable for postage costs on items returned due to the wrong size/colour being ordered.
When returning goods it is your responsibility to ensure they are correctly packaged, with all original tags and packaging so item is resaleable to our standards, if not we hold the right to refuse refund.
We reserve the right to refuse delivery of returned items that are damaged by the customer or in the post when being returned, as items are checked prior to posting.
Please always quote your name, item number and query on all correspondence.

Other Terms:

All orders are subject to our Terms & Conditions. These conditions do not affect your statutory rights as a consumer.

Conditions of Sale

Definitions

"Buyer" means the person or company that purchases or agrees to purchase the products from the Seller.

"Seller" means our company Bike Wear Direct

"Consumer" means the person that uses or intends to use the products.

"Condition" means Terms & Conditions of sale laid out within this document and any other Terms & Conditions of sale agreed in writing by us, the seller.

"Products" means the goods or items specified.

"Price" means the price for the products including VAT & delivery.

"Delivery date" means the date specified by the seller when the products will be delivered.

Applicable Conditions

The seller will sell and the buyer will buy the products/items in accordance with any written (including listing), or verbal quotation of the seller which is accepted by the buyer, or any written or verbal order of the buyer which is accepted by the seller including orders placed using the sellers online ordering service, orders placed via the telephone, facsimile, written or other means. Any such orders will be subject to these conditions.

Any administration error, clerical or other error omission in any sales literature or listing, quotation, price list, acceptance of offer, invoice, or other document or information issued by the seller shall be subject to correction if required, without any liability on the part of the seller.

If for any reason the seller is unable to supply the goods ordered by the buyer then any sum paid by the buyer will be refunded or re-credited to their account and the seller will notify the customer by telephone, email or letter given to them or provided by the buyer. This refund will be made as soon as is possible and, in any event, within 10 days of the reason becoming apparent. The seller will not be obliged to offer any compensation for disappointment suffered.

Prices & Payment

*Auction items: Please remember you are bidding to buy and as a buyer automatically enter into a legally binding contract to purchase from us, the seller. eBay's unpaid item policy requires buyers to pay the seller for the items they commit to purchase. We use the eBay unpaid item process may affect your eBay's buying status and can result in your eBay account being suspended. Only bid if you intend to pay. Please read the eBay user agreement for more information.

Cheque payments:

Where the buyer pays for the products/items by cheque, the total price will be due at the time of placing the order. Goods will not be despatched until the funds have cleared in the sellers account.

The Products

The quantity and description of the products shall be set out in the sellers order acknowledgement or listing description.

The seller may make any changes in the specification of the products which do not materially affect their quality or performance required to conform with any applicable statutory requirements where the products are supplied to seller’s specification.

Photographs are for illustrative purpose only, and may not exactly match the product itself.

Measurements on all products/items are approximate and some variation may occur. Please contact our sales team on sales@bikeweardirect.co.uk for further information.

Registered address:

182 Nottingham Road
Basford
Nottingham
NG7 7BA
Telephone number: 07877324262

Assuring you of our best intentions at all times.

BIKE WEAR DIRECT.