Refunds are accepted within 7days of purchase. The EZ 2 Nurse pillow has a 30 day full refund money back guarantee, should the item prove faulty. Anything outside of this time frame will incur a 10% handling fee. Postage will not be refunded in either case. Postage for returned items will be to the cost of the buyer.
If you require a replacement you must send the item back in its original packing and fit for resale. Replacement will not be posted until we recieve back the goods.
In all cases contact us prior to sending item back, through email so that any problems should they arise can be solved.
We do not to our utmost knowledge send out faulty items. Should a fault arise within 7 days please contact us withing that time frame, or in the case of the EZ 2 Nurse Inflatable pillow within 30 days.
) 
