Warren Landscapes Online Trading Policies
Shipping Rates
We use Royal Mail Second Class & Royal Mail Standard Parcels
We will display a shipping weight for each item, which can be found in the item description; this will include an allowance for packaging.
For combined postage add together the shipping weights for each item you have selected and then select the appropriate shipping rate below.
For example:
You buy three items
Item 1 shipping weight 100 grams
Item 2 shipping weight 250 grams
Item 3 shipping weight 350 grams
Total shipping weight 700 grams which gives total shipping cost £3.20 for the three items by 2nd class post
All the rates below include for packaging items.
Shipping Weight Shipping Rate Service
In grams
0-199 £1.91 2nd Class
200-299 £2.35 2nd Class
300-599 £2.74 2nd Class
600-799 £3.20 2nd Class
800-1999 £4.99 STD Parcels
2000-2099 £7.60 STD Parcels
For weights above 2100 please contact before paying, for a quote
All international buyers should contact before purchase for a shipping quote.
Payment
We do not require immediate payment on buy now items so if you wish to shop for multiple items in our shop you may do so and then make one payment for all items. If you choose to do this once you have selected your items wait for us to send an invoice with a combined postage discount. We normally send invoices between 9am – 10 am each morning Monday to Saturday
We prefer payment by PayPal but also accept cheques, postal orders and banker’s draft
Cheques, postal orders and bankers draft should be made payable to Warren Landscapes and posted to:-
Warren Landscapes
Home Farm Cottage
Woodsetts Road
Worksop
Notts
S81 8AU
Returns Policy
Please inspect your goods on receipt, if they are damaged or not satisfactory please contact us immediately so that we can agree a remedy.
If goods are damaged we will offer replacement or refund, if goods are to be returned please obtain a confirmation email from us agreeing refund costs, if you require replacement goods we will refund return shipping at an agreed rate.
We offer refunds subject to the following conditions;
The customer is responsible for P&P on returns unless you have first contacted us and have received a confirmation email from us agreeing to refund P&P
Any product that is returned must be in the same condition as when it was dispatched
No refund will be given for items returned in a used condition
Dispatch
Items will normally be dispatched within three working days of cleared payment
Customer Service
For customer service enquiries you can contact us by using the contact buyer button in the listings, or in writing to the address below:
Warren Landscapes
Home Farm Cottage
Woodsetts Road
Worksop
Notts
S81 8AU
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