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Q:What
is your return policy? |
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A:If
for any reason you are not happy with any of our
products please return them within 7 days or
recieving them and we will refund the cost of
the goods only.Provided they are intact and not
used.Any p&p charges paid and cost of returning
the parcel will be your responsability and will
not be refunded under any circumstances.
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Q:Do
you combine shipping? |
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A:Yes.You
pay the highest p&p price in full & pay 1/2
price p&p on all items thereafter (uk mainland
only) only when purchased and paid for at same
time on one invoice(request invoice at
checkout.)
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Q:When
can I expect my order to arrive? |
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A:Usually
1-3 working days from payment.As all our orders
are made to order for dispatch. All orders will
be dispatched by either Royal Mail or
Courier.Either way the parcel will need a
signiture upon delivery.
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Q:What
Happens if im out when they try to deliver? |
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A:If
no one is in to take delivery it will be your
responsability to arrange for re delivery or
collection from Royal Mail or the Courier. Any
items not collected or re arranged for re
delivery & are sent back to us as un delivered
will require another postage charge so your
order can be re sent.What Happens if im out when
they try to deliver?
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Q:Do
you have a showroom or somewhere i can see
samples of the roses? |
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A:No
sorry.We operate purely as an online website .We
have no showroom or retail outlet facilities.We
therefore cannot accept any personal visits at
out premises.This is why we can offer you the
best possible prices.However,under the Distance
Selling Regulations we do offer a return policy
if you are not happy with your purchase.
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Q:Do
you ship internationally? |
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A:No
sorry not at present.
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Q:Can
I have my order sent to another/or work address? |
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A:Yes,but
you must alter your address on paypal when
making payment or no sorry we will not be able
to.
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Q:Will
the colours i see on screen be the same as the
actual roses? |
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A:We
cannot guarantee this as indivdual monitor
settings can vary.But they are photos of the
actual roses and the up to date colour.
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Q:How
can i pay for my items? |
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A:Cheque
or postal order can be sent to us or by fully
secure PayPal .
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Q:What
is PayPal? |
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A:PayPal
,the trusted leader in online payment,enables
buyers and businesses to send and receive money
online. PayPal has over 100 million member
accounts in 190 countries and regions. Its
accepted by merchants everywhere,both on and off
ebay.
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Q:Is
it safe to use? |
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A:PayPal
helps protect your credit card information with
industry-leading security and fraud prevention
systems.when you use PayPal your financial
information is never shared with the merchant.
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)ZP(V1!~~_11.JPG "WOODEN ROSES DIRECT ONLINE")
) 
