PAYMENT

Shop Items
Complete payment through Paypal is preferred for all stock items. We accept payment via any of the methods below. Cleared payment must be received in full before items are released.

Conservatories

With higher value items such as conservatories, you may;

1. Pay the full amount upfront via any of the accepted payment methods below, or

2. Enter into a payment agreement as set out below (this is a binding contract and failure to comply with contract terms or failure to make payments will result in cancellation of order and a non refund of deposits paid.)

   • 50% Deposit with order

   • 50% Balance on/before delivery/collection - Card/Cash payment on day of delivery, please contact us to make arrangements.**

**Payment must be received in full before items are released.

With conservatories we can only accept a personal cheque as a deposit, if you wish to pay the full amount or final balance with a cheque, please use a banker’s draft (which can be obtained from your bank), the conservatory will not be released for delivery until payment has cleared.

DELIVERY

Small items: Most items will be sent via Royal Mail 1^st class (1-2 days, usually next day if ordered by 4pm) or 2^nd class (3-5 working days), whichever is best for you. All items will be sent very well packaged and sealed while in the hands of our postal service. Charges vary on size and weight.

Medium items: Electrical and heavy items will be sent via courier service. Our main couriers in the south west are DHL & Interlink Express. Others may be used for different areas in the UK. Charges are standard on weight and include cover upto £50.

The above items are subject to free delivery when ordered with a conservatory and delivery with our own transport

Conservatories: Conservatories require large transport to fit up to 6 metre lengths depending on size, buyer may arrange collection.

All DIY models roofs are flat packed, doors and frames are usually pre-glazed to ease installation and transport.

Delivery charges with our own transport will vary depending on location please contact us with your postcode for a price.

We only deliver to the UK. If you live outside the UK, please contact us and we will try to make arrangements for you.

To arrange payment and delivery services please call 0845 408 0394 or email: sales@triple-k.co.uk

When opting for delivery with our own transport you are agreeing and will be bound to the following terms:

1. All delivery dates quoted are intended as an approximate guide only. We will endeavour to deliver your order on the agreed delivery date and will notify you of any delay expected.  If your order is not delivered as arranged, we cannot be responsible for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

2. The delivery will be made to the nearest suitable point for access by the delivery vehicle which will normally be a 7.5 ton box vehicle or larger.  If the site is not accessible by our vehicle it is your responsibility to accept the delivery at the nearest available point and to provide onward transport to your site.

3. You must supply sufficient labour to offload your order and sign the delivery note.  If we are unable to deliver your order because no-one is present to receive the delivery we will make arrangements for re-delivery at additional cost.  If for any reason we are unable to offload your goods on the agreed delivery date, we reserve the right to charge an additional £150 + vat for their return, reloading and redelivery.

4. We will normally deliver your order in one complete delivery but reserve the right to make part deliveries at our cost.

5. Risk for the goods will pass to you once your order has been delivered and we cannot be responsible for loss or damage once you have received your order.