Thank you for buying from us, we hope you enjoy your purchase and are happy with the price you have paid. If you have checked our feedback you will see that we sell lots of tackle on ebay,however this is only a small part of our business. You may have noticed that we have a few negative feedback comments, this amount is below 0.3% of the total comments and can in virtually every case be put down to one of the following reasons: 1) Overseas buyers who expect delivery immediatly- Heavy items sent overseas are sent by surface mail, this is by ship not air, and can take upto 8 weeks to arrive, there is no alternative for heavy items other than by courier for which the cost would be very high. 2) Buyer has changed their email address but not told ebay. We often get people emailing us over and over again, even though we have replied, it is usually either they have not registered their new email with ebay, or their spam block is blocking our replies. 3)The item we have posted is lost or delayed by Royal Mail. Unfotunatly it is a fact that RM lose about 1 in 200 parcels they handle, pocket sized jiffy bags seem to be the thiefs favourite and we do experience losses from the 1000+ items we send per week, however like any serious company we have a policy to deal with such situations, we have set this policy with help from Royal Mail. An item cannot be classed as lost until RM have had it for 15 working days, this is RMs own policy and cannot be altered, bent or ignored simply becuse a buyer is unhappy to wait, 99% of lost item customers are fine with this, but a few get angry and expect special treatment, and when refused leave us negative. This is totally uncalled for as we always resolve lost items, every time. 4) Rude abusive customers, I do not deal with customers who are rude, abusive, threatening or call me a liar, if you email such things to me do not expect a reply, if you call and are rude, or threatening to me or my staff expect to get hung up. We do not take abuse from people end of story! We will always send your item as soon as we have cleared payement, if there is any question as to size/colour we will email you immediatly to ask your requiremennts. If for any reason we do not have your purchase in stock we will email you to offer a refund, a similar item or the expected delivery date of the actual item if you wish to wait. 99.4% of our ebay customers are very happy with our service, we try to get it 100% but with such large numbers it is virtually impossible. Please if you have had a problem with our service and it is not related to the list above please call us immediatly : 01304 382220