|  | | | Twinkling Stars | | | Maintained by: | | Mainly specailising Quality baby & children's Clothes, Toys & Equipment.
I try at all times to offer quality new and nearly new items. I,personally,am very fussy about quality and look, my policy is: if I wont put my own children or myself in it, then I wont sell it. | |
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 | | PAYMENTS MUST BE RECEIVED WITHIN 7 DAYS OF AUCTION END.
ALL CHEQUE PAYMENTS TAKE 10 DAYS TO CLEAR, THE ITEM WILL THEN BE DESPATCHED IN THE CLOSEST POSTAL COLLECTIO>
I ONLY POST OUT ONCE A WEEK. NORMALLY ON WEDNESDAYS.
I ALSO ACCEPT PAYPALS AND NO CHEXS. |
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| IN SECOND HAND AND NEW CHILDRENS TOY,CLOTHES, NURSERY EQUIPMENT & PUSHCHAIRS. WE ALSO OFFER A SELL ON SERVICE FOR OUR CLIENTS WHO HAVE FINISHED USING THERE ITEMS, WE WANT TO ENCOURGAE PEOPLE TO RECYCLE BABY ITEMS RATHER THAN THROW THEM AWAY, EVEN BROKEN PUSHCHAIRS HAVE A USE AND CAN BE BROKEN DOWN BY US FOR PARTS..PLEASE CONTACT US FOR MORE INFORMATION | |
Terms and Conditions
Payment and postage terms may vary on individual items. | |
| Payment methods |
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Pay Pal     
Banker's Draft/Postal Order, Personal Cheque
ALL PAYMENTS MUST BE RECEIVED IN 7 DAYS. CHEQUE CLEARANCE 10 DAYS MINIMUM, this is due to banks taking 10 days+ to notify of a bounced cheque......PAYPAL PREFERED METHOD> |
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| Shop ship-to locations |
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WorldWide
FOR INTERNATIONAL POSTAGE, CONTACT ME PRIOR TO BIDDING. |
| Postage & packaging |
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IMPORTANT: I SHIP ONCE A WEEK ONLY, NORMALLY ON A MONDAY. THEREFORE DEPENDING UPON PAYMENT ARRIVAL YOUR ITEM WILL BE POSTED OUT IN THE NEXT/NEAREST SHIPPING.
BUYER PAYS ALL SHIPPING COSTS.
MINIMUM UK POSTAGE COSTS £2.00. MINIMUM OVERSEAS POSTAGE IS £4.00.
PACKING CHARGE OF £1.50 SUBJECT TO ITEM.Packing charge is more for large items, such as prams baby chairs, cots etc. ALL PURCHASERS ARE LIABLE FOR ALL POSTAGE COSTS, INCLUDING ALL VARIANCE DUE TO ITEM BEING HEAVIER THAN EXPECTED ONCE PACKED. |
| Customer service & return policy |
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ALL ITEMS ARE SOLD AS SEEN AS DESCRIBED IN EBAY LISTINGS. ALL BATTERY OPERATED ITEMS ARE SUPPLIED WITHOUT BATTERIES.
ONCE THE ITEM IS SHIPPED IT IS NO LONGER THE RESPONSIBILTY OF THE SELLER.
IF AN ITEM IS LOST IN THE POST, I WILL FILE A CLAIM VIA THE ROYAL MAIL OR RELEVANT COURIER COMPANY ON BEHALF OF THE BUYER, THEY WILL THEN BE COMPENSATED/RE-IMBURSED BY THE ROYAL MAIL/COURIER DIRECTLY OR UPON SETTLEMENT OF THE CLAIM BY THE COMPANY.
I AM NOT RESPONSIBLE FOR A LOSS IN SHIPPING
REFUNDS:
REFUNDS WILL ONLY BE OFFERED IN EXCEPTIONAL CIRCUMSTANCES. I STRONGLY BELIEVE THAT ALL SELLERS WILL BE VERY HAPPY WITH THE QUALITY OF ITEMS WHEN RECIEVED. PLEASE NOTE, RATHER THAN LEAVE NEGATIVE FEEDBACK, TRY COMMUNICATING WITH THE SELLER FIRST, AS MOST SITUATIONS CAN BE RESOLVED THROUGH COMMUNICATION!
ALL REFUNDS MUST BE NOTIFIED WITHIN 24HRS OF RECEIVING THE GOODS. .
We will happily refund the full purchase of the item. However the following conditions apply :
1. The description given on eBay does not match the item you received
2. Refunds will be issued only if the item is returned within 5 days of purchase.
3. ALL REFUNDS WILL BE SUBJEST TO A 15% RESTOCKING CHARGE IF THE BUYER NO LONGER WANTS THE ITEM, THIS DOESNT APPLY TO FAULTY OR DAMAGED GOODS
Return or exchange an item - our 100% money back guarantee
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
Please note:
- Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
- Delivery charges are only refundable where goods are faulty and a refund is made.
- We recommend that customers return goods for refund or exchange using Parcel2Go.com
- Parcel2Go.com is a reputable online parcel delivery company offering a wide range of UK and international courier services including DHL, Parcelforce Worldwide and City Link. In addition, Parcel2Go.com is the only parcel delivery website in the UK to offer FedEx’s first class services.
- Parcel2Go.com offers low cost discounted courier rates.
- With Parcel2Go.com, online parcel tracking means the progress of a consignment can be checked at every stage of transit.
- For your protection, Parcel2Go.com offers FREE £50.00 compensation cover for loss or damage.
- Click here to go to the Parcel2Go.com website.
4. Prior to refund being issue, i will file an ebay form, stating we mutually agree to not complete the sale and that you have returned item for a refund. This must be mutually agreed from your side, to release us both from the sale.
Shipping and handling charges for refunds will be met by the Buyer | |
| Additional Shop Information | |
ALL EXCATALOGUE RETURNS ARE SOLD AS IS, 95% CATALOGUE RETURNS ARE 100% COMPLETE. THIS IS A RISK THAT THE BUYER TAKES WITH PURCHASING THESE ITEMS.
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