We aim to make your transaction with us as pleasant and prompt as possible, but sometimes problems do arise. In the first instance please contact us straight away as we can usually sort most things out to your satisfaction. Email us on tradenotaid@msn.com.

Please leave me feedback once you have received your item and I will do the same for you. Feedback builds trust in the eBay community..

We accept Paypal (preferred), credit card through Paypal, postal orders, direct bank transfer and personal cheques written in sterling (GBP £); latter takes at least 5 days to clear. Sending cash is not recommended, but will be accepted at sender's risk via registered post only. Please make cheques payable to Third World TrAid,39 High Street, Hardingstone, Northampton, Northamptonshire, NN4 6BZ.

Please pay within 3 days of purchase Please do not buy unless you intend to complete the purchase and pay for your item. Defaulters will be put into the dispute process and reported to eBay, as well as being blocked from our site

We aim to dispatch items within 24 - 48 hours of payment clearing, but very occasionally this may take a little longer.

All items dispatched via Royal Mail 1st class or Airmail Small Packets unless otherwise requested. You will receive an email once your item has been dispatched.

We will happily provide proof of postage receipt and date to anyone needing to take this up with the Royal Mail to make a claim. We regret we have to take up this policy, due to the procedures of the Royal Mail.

All items are brand new.

If you buy more than one item we will combine postage. Please finish your shopping and buy the items you want - but email us BEFORE you pay - we will then calculate your combined items and give you whatever discount we can.

Please remember however that postage charges not only represent the cost of mailing, but also of storage, packing materials, packaging and handling.

Returns: - we will accept returns of damaged or faulty goods at our own expense within 7 days. Any undamaged item can be returned for any reason also within 7 days at buyer’s expense. Please let us know if there is a problem.

Thank you for visiting my shop - I hope that it will be a pleasant experience! Please note that we also run attractive bulk buyer’s and wholesaler schemes – please see appropriate page or request our latest newsletter by email.

Returns: - we will accept returns of damaged or faulty goods at our own expense within 7 days. Any undamaged item can be returned for any reason also within 7 days at buyer’s expense. Please let us know if there is a problem.

Thank you for visiting my shop - I hope that it will be a pleasant experience! We are here to help - please email us with any queries, concerns or problems. We can only sort these out if you make us aware of them.

You can buy with confidence - we have a 100% positive feedback rating, and we rank customer satisfaction as out number one priority. If you have special requests we will try to accommodate these as much as is humanly possible. We always like to see satisfied customers returning to our shop!

The Third World TrAid Team