ATTENTION ALL BUYERS - PLEASE READ THIS SECTION
PHOTO BUCKET PICTURE HOSTING INACTIVE ISSUES
I'm having some issues with picture hosting on Photobucket - please note if you see an 'inactive link' please note that it is photobucket that is inactive and not our eBay account!
COMBINED POSTAGE
Due to a recent change in eBay our system no longer automatically applies our promotional domestic rate. £2.95 recorded first class or £5.70 Special Delivery maximum postal charge. PLEASE request an invoice before you pay. Otherwise, the incorrect postage will be applied, whilst we do try hard to check this sometimes it might be overlooked - please email and let us know if this happens and we will refund you. Many Thanks!
Overseas Buyers
Due to a high number of 'lost post' claims ALL orders will now be sent via a recorded method. PLEASE NOTE there will be no exceptions made.
Our Postal/Packing Charges & Despatch
We charge postage and packing at cost, and include VAT currently set at 15%. All items despatched from us are wrapped with care. Our charges include: high grade protective packaging - custom made postal boxes to ensure the safe arrival of your item(s); labelling and premium tape; product gift wrapping and associated services; travel costs and postage fees. We do combine postage.
IF YOU DO NOT AGREE TO OUR POSTAL/PACKING FEES PLEASE DO NOT BUY FROM US AND THEN MARK US DOWN FOR IT.
We try to despatch items quickly, in most cases within 1 working day. You will be notified by email. Unless you have chosen Special Delivery (U.K residents) we cannot guarantee when your item will arrive because we use Royal Mail who can sometimes take their time delivering, often taking upto 5-7 days especially during busy periods.
New EBayers - Low Feedback Score Less Than 10
EBay no longer allows sellers to block buyers with low feedback scores. IF YOU HAVE A LOW FEEDBACK SCORE PLEASE MAKE CONTACT WITH US VIA THE MESSAGES FACILITY BEFORE YOU BUY. It's just so we can start a good working relationship with new customers and ensure a smooth transaction.
Pilgrim Gift Wrap
We provide Pilgrim gift wrap free of charge to all customers as part of their buying experience. We use the following items because it is easier to incorporate with out current protective postal boxes and envelopes. Pilgrim Jewellery will arrive wrapped in branded tissue and in most cases either a box or a gift bag. This varies from season to season and is subject to availability. If you are buying more than one item and receiving combined postage your order will receive combined gift wrapping which reduces the cost of packaging and also to avoid unnecessary waste. PLEASE NOTE: the number of gift bags and/or boxes supplied with larger orders will be at our discretion taking into consideration the combined postage charge. IF YOU DO NOT REQUIRE GIFT WRAP PLEASE DISCUSS THIS WITH US BEFORE YOUR ITEM IS DESPATCHED: Email Us IF YOU REQUIRE BAGS AND/OR BOXES FOR EACH ITEM YOU HAVE PURCHASED YOUR ORDER WILL BE SUBJECT TO A SLIGHTLY HIGHER POSTAL/PACKAGE CHARGE - TO DISCUSS YOUR REQUIREMENTS PLEASE CONTACT US: Email Us
If you are unsure about anything please Email Us
) 
