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| Q:What is your return policy? |
|
| A:RETURNS POLICY GIVEN ON EACH LISTING |
| Q:Do you combine shipping? |
|
| A:YES WE DO COMBINE SHIPPING. PLEASE REQUEST A TOTAL & WE WILL SEND YOU A COMBINED INVOICE OFFERING 2ND CLASS, 1ST CLASS & 1ST CLASS RECORDED WITHIN THE UK OR SEVERAL OVERSEAS RATES. MANY OTHER POSTAL OPTIONS ARE AVAILABLE SO PLEASE JUST ASK IF YOU PREFER ANOTHER OPTION. |
| Q:When can I expect my order to arrive? |
|
| A:WE AIM TO DISPATCH ALL GOODS WITHIN 48 HOURS FROM RECEIPT OF PAYMENT EXCLUDING WEEKENDS & BANK HOLIDAYS (very occasionally this is not possible). YOU WILL RECEIVE AN AUTOMATED DISPATCH NOTIFICATION WITH MORE DETAIL AS SOON AS YOUR ITEM IS ON ITS WAY. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:PATTERNS & ACCESSORIES GENERALLY HAVE AUTOMATED POSTAL RATES ADDED TO EACH LISTING. YARN LISTINGS TEND TO HAVE A POSTAL CHART AS AUTOMATED POSTAL RATES FOR MULIPLE PURCHASES TEND TO MEAN THAT YOU ARE OVERCHARGED. SO YOU MAY EITHER ADD THE AMOUNT OF YOUR CHOSEN POSTAL OPTION OR REQUEST A TOTAL FROM US & WE WILL SEND YOU AN INVOICE A.S.A.P. |
| Q:Do you ship internationally? |
|
| A:WE DO SHIP WORLDWIDE. IF YOU WOULD LIKE A POSTAGE QUOTE PRIOR TO PURCHASE PLEASE EMAIL US WITH DETAILS OF THE ITEMS YOU ARE INTERESTED IN OR AFTER YOU HAVE MADE YOUR PURCHASE/S PLEASE REQUEST A TOTAL & WE WILL INVOICE YOU OFFERING SEVERAL POSTAL OPTIONS. |
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