We accept PayPal and will despatch items as soon as we have received CLEARED payment. Our postage days are Mondays, Wednesdays and Fridays so we will always try to despatch on the nearest postal day to receiving your cleared payment, and this will always be with 3 working days, usually less!

We charge postage based on the weight and Royal Mail's current pricelist. We only add £0.35p or £0.49p for postage, packaging and transport to our closest post office, (except for overseas deliveries), and it will NEVER be any more than this unless stated in the listing. We try to use as much recycled packaging as we can, and our postage costs will reflect this. We DO NOT hide any of our postage costs in the item cost.

We keep proof of postage for ALL of the items we send out to ensure they arrive with you safely.

We do include mercenary advertising(!) in our package to you - WE DO NOT charge you for this! :-)

All of our items are covered by the Distance Selling Regulations.

We do our best to describe items accurately and take the best photos we can. If you are unhappy with your item or have any concerns then please don't hesitate to contact us before leaving feedback - we offer a 100% satisfaction guaranteed policy; if you're not happy neither are we!

In the unlikely event that you need to return your item then please do so in or with its original packaging, the eBay invoice that was enclosed with the item and your reason for returning it. Please drop us an email to let us know it's on the way back to us so we can keep an eye out for it and deal with the situation as quickly as we can! You, as the buyer, will be responsible for payment of the return postage.

We will offer an exchange if the item is still in stock (and post it to you free of charge!), or a full refund including postage if an exchange is not possible.

Although we take every care to make sure that your item is delivered safely and you are happy with your purchase, mistakes can happen, but we will ALWAYS find a resolution you are satisfied with as quickly as we can, and ensure you will still leave as a happy customer :-)