Terms and Conditions

ALL ORDERS MUST HAVE A SIGNATURE AT THE TIME OF DELIVERY AND CANNOT BE LEFT UNATTENDED.

1. Payment

BILLING We Bill In UK £ POUNDS.

The actual charge made will be the UK Pounds(£) price, converted into your local currency at a rate determined by your credit card company. The Body Hut are not involved in, and cannot influence, this currency conversion calculation.

2. Delivery

Please note for Next Day Delivery: - Orders must be placed before 3.30pm on the ordering day to qualify for actual next day delivery. Orders placed after this time will be dispatched the following working day. Next Day Delivery is only available In England/Scotland/Wales and NOT available Saturday, Sunday and Public Holidays.
A signature is required at the time of delivery at all time and there are never any exceptions. Two delivery attempts will be made, if our delivery agents are unable to complete delivery by a second attempt a delivery charge for the third attempt we be charged at £2.50, but can be signed for by a neighbour at your request. Redirection of goods once dispatched is charged at £10.00 and can only been implemented if we sent it for delivery using 'Initial City Link' service. Most small items are sent via 'Royal Mail' and they do not offer this service.

If delivery is not completed by the third attempt, then orders will be returned to The Body Hut . Your card credited less FULL DELIVERY COSTS of £14.95, this is the full cost of delivery to you, plus return back to the Body Hut Ltd.

We recommend that you have your order sent to a work place or to a friend or relative that will be able to sign for your order.

We pride ourselves on our high delivery standards and this policy is in place for the very few who will not accept delivery of orders once placed and dispatched.

Of course you may change a delivery address after placing an order as long as the package has not been dispatched to you. Redirection of goods once dispatched is charged at £10.00 and can only been implemented if we sent it for delivery using 'Initial City Link' service. Most small items are sent via 'Royal Mail' and they do not offer this service.

3. Refunds PRODUCT SATISFACTION If the goods/products we supply are found to be defective and you notify The Body Hut within 15 days of delivery, we agree to except the return of the goods/products which we will replace or refund the exact price paid at that time for them.

Shipping costs if applicable when the products were purchased will also be refunded.
If we receive the order back we will credit your account minus shipping. If we don't receive it back we will not be able to credit your account. Please check with your customs. We ship products to other country as "dietary supplements" and have very little problems.

4. DISCLAIMER Health warning. Whilst The Body Hut uses reasonable efforts to include accurate and up to date information on this site, it makes no warranties or representations as to the accuracy of such information. The information provided on this site and the pages contained herein is for guidance only and it does not constitute medical advice. Before undertaking any strenuous exercise or course of vitamins you should seek medical advice from your physician. The Body Hut assumes neither liability nor responsibility for the content of this site, which is followed at your own risk. Vitamins should be taken in conjunction with, and not as a substitute for a healthy and balanced diet.


5. ORDERING FROM ANOTHER COUNTRY. I am ordering from a different country. What happens if customs doesn't let my order through?

If we receive the order back we will credit your account minus shipping. If we don't receive it back we will not be able to credit your account. Please check with your customs. We ship products to other country as "dietary supplements" and have very little problems.