ARE YOU THINKING OF PURCHASING A PHASE CONVERTER OR AN INVERTER?
10 QUESTIONS TO ASK A SUPPLIER BEFORE YOU PURCHASE
- Do you manufacture converters in the UK?
- Do you manufacture "digital" inverters in the UK?
- When did your company start selling converters/inverters?
- Is your equipment built to a standard specification or is it modified in any way from a manufacturer's original specification?
- Is your equipment CE marked?
- Does your equipment comply with EMC Regulations, the Low Voltage Directive and BS EN ISO 61000-3-2:2006?
- If you are not the manufacturer, can you provide a Declaration of Conformity from the manufacturer?
- Is your equipment manufactured in a BSEN ISO9001:2008 Quality Assured Environment?
- What is the standard equipment warranty?
- Do you charge extra for payment by credit card?
How we would answer these 10 questions
- Yes. TRANSWAVE Converters ® are made in Birmingham.
- No. IMO Inverters are made in China (iDrive) and Japan (Jaguar CUB/VXR).
- 1984. Market leading service, quality and reliability for 25 years.
- Yes. All TRANSWAVE Converters ® and IMO Inverters are manufactured to a standard specification. Power Capacitors Limited does not sell modified converter/inverter products offering 415-volt 3-phase output from a 240-v 1-phase supply and variable frequency. Such products cannot be CE marked cost-effectively.
- Yes. All TRANSWAVE Converters ® and IMO Inverters are CE Marked.
- Yes. All TRANSWAVE Converters ® and IMO Inverters comply with EMC Regulations, the Low Voltage Directive and BS EN ISO 61000-3-2:2006.
- Yes. Power Capacitors Limited can provide a Declaration of Conformity for all TRANSWAVE ® and IMO products.
- Yes. All TRANSWAVE Converters ® and IMO Inverters are manufactured in a BSEN ISO9001:2008 Quality Assured Environment.
- 3 Years (TRANSWAVE Converters ®); 2 years (IMO iDrive); 5 years (IMO Jaguar CUB & VXR). No obligation money-back guarantee, assuming goods are returned in a state fit for resale.
- No. We do not surcharge for payments by debit or credit card.
WE WOULD CHALLENGE ANY SUPPLIER OF CONVERTER/INVERTER EQUIPMENT TO OFFER SUCH A COMPREHENSIVE RESPONSE TO THESE FUNDAMENTAL QUESTIONS.
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WHY IS CE MARKING SO IMPORTANT?
Electrical Products are covered by specific safety regulations. Ensure the products you propose to purchase are safe.
Manufacturers of Electrical Products have a legal responsibility to ensure their products bear CE marking if a company intends to sell such products in the European Union (EU) or member states of the European Economic area (EEA) - Iceland, Liechtenstein and Norway
A CE mark is a manufacturer's claim that its product meets specified essential safety requirements set out in relevant European directives.
The requirement for CE marking and the exact process a manufacturer will need to go through varies from product to product. Different types of product are governed by different European directives. Where an item of equipment is covered by more than one directive, it must be CE marked under all applicable directives.
Under the Sale of Goods Act 1979, all products must be "fit for purpose". This means that products must fulfil the purpose the customer has been led to expect and the reasons that led them to buy it.
The Act also covers any purpose that a customer asks about when the product is purchased and is guaranteed by the retailer to meet that purpose when it is sold. If a product is not fit for purpose, the customer is within their rights to have the goods replaced or repaired.
Power Capacitors Limited offer a service over and above the above requirements. We also offer a no-obligation money-back guarantee (less postage costs) assuming the product is returned to us in a state fit for resale.
NOT ALL PHASE CONVERTER PRODUCTS ARE CE MARKED. SOME PHASE CONVERTERS EVEN CARRY AN INVALID CE MARK AS THE EQUIPMENT HAS BEEN MODIFIED AND NO LONGER MEETS THE MANUFACTURER'S ORIGINAL SPECIFICATION.
EQUIPMENT THAT HAS BEEN MODIFIED SHOULD BE RE-CERTIFIED PRIOR TO SALE, NOT SIMPLY PUT BACK IN THE BOX AND RE-SOLD.
BY LAW ALL ELECTRICAL PRODUCTS SHOULD CARRY A CE MARK. Consumers are entitled to see a Declaration of Conformity from the Manufacturer to confirm compliance. We would strongly encourage you to seek written confirmation of compliance prior to purchase.
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SO WHY ARE WE RAISING THE CE MARK ISSUE?
As a well-established and respected converter manufacturer of 25 years' standing we feel we have a moral obligation to ensure that a prospective customer has all the facts at his/her disposal.
Non-Compliance with electrical standards is an issue which should not be kept from the customer. According to Trading Standards and BSI (the British Standards Institute) reponsibility for product compliance rests with the seller of the equipment, not the purchaser of the equipment.
We acknowledge that the customer is free to discuss his/her requirements with both our company and its competitors and any decisons regarding the placing of business will be made on the merits or otherwise of those suppliers, its products and the recommendations made.
Thank you for your understanding and welcome to our eBay 
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