ALL GARMENTS ARE BEAUTIFULLY WRAPPED IN TISSUE PAPER & CAREFULLY PACKAGED. IF ON THE RARE OCCASION GOODS ARE FAULTY (THEY WILL ALWAYS BE EXAMINED BEFORE BEING DISPATCHED), WE WILL REFUND OUR CUSTOMERS INCLUDING THEIR ORIGINAL POSTAGE. IN THESE CIRCUMSTANCES PLEASE CONTACT ME IMMEDIATELY. ALL LABELS & TICKETS ARE REMOVED BY THE MANUFACTURER TO PREVENT THEM BEING RETURNED TO STORE. WE UNDERSTAND THAT WITH ANY ON-LINE SHOPPING IT CAN BE HARD TO DECIDE ON WHAT TO BUY FROM A PHOTOGRAPH AND SIZES MAY VARY. WE ARE HAPPY TO EXCHANGE ANY UNWORN PURCHASES FOR A DIFFERENT SIZE/ITEM. ALL POSTAGE TO BE PAID BY YOU AND A RE-LISTING FEE DEPENDING ON THE VALUE OF THE GARMENT (A MAXIMUM CHARGE OF £2.50) PLEASE CONTACT ME FOR DETAILS. ALL ITEMS MUST BE RETURNED WITHIN 7 DAYS OF GOODS BEING RECEIVED BY YOU. MY STANDARD RATE FOR POSTAGE BY 1ST CLASS IS £3.00