WE TAKE PRIDE IN WHAT WE SELL HERE AT THE BATHROOM DOC SHOP AND AIM TO WRAP ALL ORDERS WITHIN 48 HOURS, AND SEND EITHER 1ST CLASS POST OR NEXT DAY COURIER WHEN NECESSARY. ALL ORDERS WILL BE WITH YOU WITHIN 3-5 WORKING DAYS!! ALL ENQUIRIES ARE DEALT WITH PROMPTLY. WE ARE PROUD OF OUR POSITIVE FEEDBACK, AND ALL PROMPT PAYING BUYERS WILL RECEIVE POSITIVE FEEDBACK FROM US... IF FOR ANY REASON YOU ARE UNHAPPY WITH YOUR PURCHASE, YOU CAN RETURN YOUR ITEM/ITEMS WITHIN 7 DAYS OF RECEIPT. A REFUND WILL BE SENT BY THE PAYMENT METHOD YOU USED. POSTAGE, HOWEVER, IS NON-REFUNDABLE. PLEASE CHECK ALL DIMENSIONS AND DESCRIPTIONS BEFORE BUYING TO AVOID DISSAPOINTMENT, THANKS...