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| Q:What is your return policy? |
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| A:I only accept returns if there has been an error on my part (wrong size/item), in which case I will refund your purchase price and shipping once the item has been received back. You MUST use delivery confirmation on the return package, otherwise I can't issue a refund. |
| Q:Do you combine shipping? |
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| A:Yes, I always combine shipping ($.50-1.50 for each additional item shipped to US - SOME HEAVY ITEMS EXCLUDED). I also combine shipping on international orders. For current FREE shipping special see my front store page or send me an ASK THE SELLER message. |
| Q:When can I expect my order to arrive? |
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| A:I ship 2-3 times a week, so your item will usually be on its way within 48 hours of payment, excluding weekends and holidays. Transit times once the item has been shipped vary according to the specific USPS service used for your item. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Shipping charges depend on the weight of the item and the service chosen. Priority rates have gone up substantially for items going long distances. My handling charge is very small, usually 25-50 cents. Sometimes, I charge less than actual shipping. You can check rates at www.usps.com. |
| Q:Do you ship internationally? |
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| A:Yes, I do ship internationally to most locations, although it's always best to contact me before hand to get an exact answer on shipping costs. I offer great combined shipping rates on international orders of $150 or more. |
| Q:Can you provide measurements on this item? |
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| A:I work full time and I do not always have access to the item at the time your question is sent. If you do not hear from me within 24 hours and measurements are important for your buying decision, feel free to ask again. I apologize for not always being able to answer these questions immediately. |
| Q:What if there is a problem with the item I received? |
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| A:I do my very best to describe items accurately but we are all human and sometimes an error may occur. PLEASE CONTACT ME VIA EBAY'S CONTACT SELLER form (NOT EMAIL) before leaving feedback so I can do what's needed to correct the problem. I am very easy to wirk with if given a chance. |
| Q:How to contact you? |
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| A:Always use the Contact Seller link on the item page. Do not email me directly or reply to the invoice or other email notifications you receive because I don't always get to those messages in timely fashion. |
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