 |
| Q:What is your return policy? |
|
| A:See our listing - but we do have a clear return policy. |
| Q:Do you combine shipping? |
|
| A:I do - just ask or see the listing. We use brand new corrugated boxes, with bubble wrap to ensure safe shipping of our items. |
| Q:When can I expect my order to arrive? |
|
| A:We usually ship all items 2-3 days after cleared payment. UK shipping can take up to 10 working days (but we try to ship ASAP and it';s a next day service). Small items will be sent recorded mail (signed for) and larger units via DHL.
For EU and NI - we use DHL usually and can take upto 7-10 working days for shipping. |
| Q:Any other things we should know? |
|
| A:If you are a non UK buyer - WE DO NOT USUALLY SHIP THE PLUG ADAPTOR FOR LAPTOPS AS IN THE UK WE HAVE 3 PIN SOCKETS AND MOST OF THE EU IS DIFFERENT - SO PLEASE BE AWARE OF THIS. |
| Q:Do you ship internationally? |
|
| A:I do - see auction for specifics pricing. Usually the cost of delivery for a laptop is £15 over and above the quoted UK cost. |
| Q:Can I collect? |
|
| A:You can collect - Monday to Friday during standard working hours. You must pre-arrange any collections and not just turn up. |
| Q:Why do you seem to sell a lot of IBM / Lenovo laptops? |
|
| A:Because (in my opinion) they are the best laptops you can buy - most Lenovo laptops cost upward of £1000 new and the quality of these laptops is way higher than most competitors.... |
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