Payment
♦ We prefer PayPal (for UK and International Buyers)
♦ UK Buyers ONLY have the option to pay via Cheque or Postal Order
♦ Please bear in mind we wait up to 5 business days for Cheques and Postal Orders to clear into our account before posting

Postage
♦ Items are posted out daily Monday - Friday
♦ Orders placed before 11am and paid via PayPal will be posted out same day
♦ All UK items are sent via Royal Mail 1st Class as standard
♦ Items worth over £39 are automatically sent via Special Delivery at no extra cost
♦ We advise you to upgrade to Special Delivery if items are required urgently or in busy periods such as Christmas, Valentines or Easter
♦ All International items are sent Air Mail International Signed For and require a signature

Returns & Refunds
♦ In the unlikely event your item is lost in the post, we will replace where possible or offer a full refund
♦ Royal Mail will not class a package as lost until 15 business days have passed
♦ We operate a 14 day no-quibble returns policy.
♦ You must contact us first and send back in original condition a packaging
♦ We recommend returning via traceable means
♦ Postage costs are the Buyer's responsibility unless a fault has occurred on our part