|  | | | SouthCoastPets | | | Maintained by: | | Please add me to your list of favourite sellers and come again. I offer dog/pet Grooming products,Collars,Leads,treats,toys,cages,med's,and more recently designer clothes,including PUCHI and Puppia!
!!IMPORTANT NOTICE - WE ARE ONLINE ONLY - NO COLLECTIONS!!
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SOUTHCOASTPETS SOUTHCOASTPETS SOUTHCOASTPETS
Welcome to our shop! We have many well known brands and makes of pet supplies, as well as Designer Dog Clothing at great prices.
Top Brands, Discounted Prices, Hard To Find End of Line Pet, And Now Toy And Nursery Products To!
All Delivered To Your Door!
Gifts, Designer Accessories, Quality Makes, Old favourites, Everyday Essentials, We Do it All!
Forget the rest, stay with the best!
SouthCoastPets & Broad-Brands
Returning customers get special discounts/priviledges!
Visit - www.broad-brands.co.uk!
  
  
Our address - 17 Arnold Road,Eastleigh,Southampton,Hampshire,SO50 5AR.
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DUE TO EBAYS NEW RULES FOR BUSINESS SELLERS ON EBAY,I MUST TAKE THIS OPPERTUNITY TO REMIND YOU OF THE TERMS OF THIS SALE WITH US, SOUTHCOASTPETS.ALL ITEMS ARE SUBJECT TO A 7 DAY PERIOD FROM THE DATE OF RECEIVING THE ITEM WHERE IF DEEMED NECESSARY THE ITEM MAY BE RETURNED IF, NOT AS DESCRIBED,FAULTY, DAMAGED ETC ETC.SIMPLY 'CHANGING OF MIND' IS NOT ACCEPTED AS A VALID REASON FOR RETURN,IN THE CASE OF 'COLOUR MAY VARY' BUYERS ARE REMINDED THAT THEY MAY NOT RECEIVE THE COLOUR SHOWN IN THE PICTURE, THE COLOUR SENT IS THE COLOUR AVAILABLE AT THE TIME OF PURCHASE,AND AGAIN THIS IS NOT A VALID REASON FOR RETURN.ALL ITEMS MUST BE CANCELLED WITH A CANCELLATION NOTICE TO THE SELLER THAT CAN BE SENT THROUGH EMAIL OR WRITTEN LETTER,THIS CANCELLATION MUST BE AVAILABLE FROM THE BUYER ON HARD COPY AT THE SELLERS REQUEST AT ANY POINT, FAILURE TO DO THIS WILL MAKE THE PURCHASE CONTRACT VOID.THE ITEM MUST BE RETURNED IN A 'NEW' OR AS 'NEW' UNUSED CONDITION WITH THE ORIGINAL PACKAGING, CLOTHES AND HARNESS'S ARE NOT CLASSED AS 'NEW' ONCE THEY HAVE BEEN TRIED ON, AND FULL MEASUREMENTS ARE GIVEN ON EVERY LISTING PRIOR TO PURCHASE SO IT IS THE PURCHASERS RESPONSIBILITY TO MEASURE THEIR PET BEFORE DECIDING ON A SIZE. THEY ARE THEREFORE NOT INCLUDED IN THE RETURNS POLICY. RETURNS ARE AT THE BUYERS COST AND MUST HAVE TRACKING INFORMATION,THE RETURN COSTS HAVE NEVER BEEN PAID FOR OR BEEN THE RESPONSIBILITY OF THE SELLERS,THIS IS NOT A NEW CLAUSE,PAYPAL AND THE LAW DO NOT REQUIRE SELLERS TO PAY RETURN COSTS UNDER ANY CIRCUMSTANCES. THE ORIGINAL COST OF POSTAGE OUT TO YOU WILL NOT BE REFUNDED UNLESS THE RETURNED ITEM IS FAULTY OR DAMAGED, ONLY THE COST OF THE ACTUAL ITEM ITSELF. IT IS WHILST IN THE CARE OF THE BUYER THAT THEY HAVE A DUTY TO TAKE CARE OF THE PURCHASED ITEM UNTIL ITS RETURN,SHOULD THIS BE NECESSARY.ANY ITEMS 'CANCELLED' OR 'RETURNED' AFTER THE 7 DAY PERIOD, WITHOUT THE PROPER CANCELLATION NOTICE WILL NOT BE REFUNDED.
ITEMS BROKEN,DAMAGED OR LOST WILL BE CLAIMED FOR THROUGH THE APPROPRIATE COURIER SERVICES,AND FUNDS RELEASED TO THE BUYER ONCE THE CLAIM HAS BEEN SETTLED. ON RECEIVING THE RETURNED ITEM BACK, WE WILL ISSUE A 'TRANSACTION CANCELLATION' FORM THROUGH MY MESSAGES VIA EBAY TO THE BUYER, WHICH THEY MUST FILL OUT AND REPLY TO EBAY IN ORDER FOR US TO RE-COUP OUR SELLING FEES/CANCEL THE SALE WITH THE BUYER - CURRENTLY WE ARE CHARGED - LISTING FEE PLUS 10% FINAL SALE VALUE OF ITEM ON EVERY ITEM SOLD, THIS IS SET BY EBAY NOT US - FAILURE TO DO THIS WILL RESULT IN THE FEES BEING DEDUCTED FROM THE REFUNDED AMOUNT, WE SHOULD NOT LIABLE FOR THE FEES ON A CANCELLED SALE IF THE ITEM HAS BEEN RETURNED AND REFUNDED, WE ARE SURE YOU UNDERSTAND AND AGREE WITH THIS.
WE REMIND OUR BUYERS TO READ THE LISTINGS AND TERMS AND CONDITIONS CAREFULLY AND FULLY TO ENSURE THEY HAVE NOT MIS-READ OR MADE ANY MISTAKE IN CHOOSING AND PURCHASING OUR GOODS,THEY ARE ALL DESCRIBED ACCURATELY AND TO THE BEST OF OUR KNOWLEDGE,ANY QUESTIONS SHOULD BE ASKED BEFORE THE PURCHASE.THIS MEANS THERE SHOULD BE NO EMBARRASSING SITUATIONS FOR BUYER OR SELLER, POST PURCHASE THAT COULD HAVE BEEN AVOIDED.
MANY THANKS, AND WE HOPE YOUR PURCHASE IS PROBLEM AND HASSLE FREE.
WITH COURIER DELIVERY IT IS EXTREMELY IMPORTANT YOU CHECK THE ITEM ALL OVER BEFORE SIGNING THE MACHINE/DELIVERY RECEIPT. IF THIS IS NOT POSSIBLE PLEASE SIGN ‘UNCHECKED’. FAILURE TO DO THIS AND DAMAGE IS FOUND AT A LATER DATE, MEANS A CLAIM IS ALMOST IMPOSSIBLE TO UPHOLD AS YOU HAVE AGREED TO ACCEPT THE ITEM, AND AGREED IT HAS BEEN RECEIVED IN GOOD CONDITION BY SIGNING THE MACHINE WITHOUT LOGGING A ‘DAMAGED’ OR ‘UNCHECKED’ STATEMENT. THIS WILL AFFECT YOUR RIGHTS. |
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YOU WILL RECEIVE AN AUTOMATED EMAIL WITH ALL THIS INFORMATION VIA SYSTEM GENERATED EMAIL TO YOUR OWN EMAIL ACCOUNT INBOX - PLEASE CHECK - IT HAS ALL POSTING INFORMATION ON IT - YOU WILL RECEIVE A NEW AUTOMATED EMAIL EVERY TIME YOU CONTACT US THROUGH OUR EMAIL ADDRESS OF - SOUTHCOASTPETS.UK@NTLWORLD.COM - MANY THANKS.
We are currently away on a few days break for christmas, but will be back on Monday the 4th January 2010, but odviously no posting will be done until Tuesday the 5th January 2010, as Monday the 4th will be the packing day. Any questions/problems will be addressed when we return. I will try to pick up my emails on our break on the laptop we are taking but can't promise I will be able to, deffinately no emails sent other than through the Ebay message service will be received. Sorry for any inconvenience/delays this may cause. If you have a problem, please allow me the time to contact you before leaving a negative, we want your purchase with us to be as hassle free as possible, but everyone needs a break, especially at christmas!!! All orders purchased up until 1pm, Wednesday the 23rd December 2009 will be sent before we go, Thankyou. Southcoastpets |
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| | | HOW TO MEASURE YOUR DOG?
Measuring your dog is important as sizes for Dog apparel can be confusing; remember that sizes cater for the tiniest of dogs, so your 'small' Spaniel may in fact be an X Large in clothing when compared to X Small for a Teacup Chihuahua! We recommend you measure your dog using the guidelines shown and choose the size giving the most room. Remember that any clothing and especially collars should fit comfortably and snug without any restriction or tightness. Dogs come in all shapes and sizes and the information shown is for guidance only.
WE CANNOT TELL YOU WHICH SIZE YOU NEED, YOU NEED TO MEASURE!
Please refer to the size chart shown for your selected product as some sizes vary between styles. If you require any assistance please contact us. Neck: Measure the neck as you would for a collar. Length: Measure from the base of the neck (where the collar would sit) to the base of the tail along the dogs back bone (sometimes called the Topline) Chest: Measure right around the body from behind the front legs around the deepest part of your dog's chest.
TIP: If you have no tape measure suitable, use a lead or a piece of string and measure this against a tape/ruler. If your dog is stouter, has a thick coat, broader chest or is at the maximum measurement for the size listed against the product you may want to go up the next size for a better fit.
(PLEASE MAKE SURE YOU MEASURE YOUR PET AS ACCURATELY AS POSSIBLE, AS THESE HARNESSES CANNOT BE RETURNED ONCE TRIED ON, THEY ARE THEN NOT CLASSED AS 'NEW', AND THEREFORE VOID OUR RETURNS POLICY, THANKYOU)
Breed Guidelines X Small: Teacup Chihuahua, Toy/Miniature Breed puppies
Small: Yorkshire Terrier, Papillion Medium: Pomeranian, Toy Poodle
Large: Shih Tzu, Jack Russell
X Large: Cocker Spaniel, West Highland Terrier
XX Large: Staffordshire Bull Terrier, Standard Poodle
Superdog: Boxer, Labrador, Dalmatian
Superdog 1: Giant Schnauzer, Pointer
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