1) UK Customers - The highest P & P cost will be charged and each additional item is £2. For hair pins and earrings each additional item is £1. P & P fee includes handling. Please e-mail for combine invoice, we will not refund if payment has been made from paypal. 2) We are not responsible for delivery time, all are provided by the royal mail. If you don't want the items or other reasons after delivery, please return back and wait for 15-20 working days for refunded. 3) Items returned after 7 days for refunded or without prior written notice will be subject to a 20% restocking charge. 4) We do not ship to Africa, Middle East, Asia, America and Caribbean, Oceania and Canada. 5) Please note that in order to keep jewelleries from getting tarnished, it should be stored in a dry airtight plastic bag.