Postage & Packing

The items we sell are all heavy and therefore the postage and packing charge is not cheap. We have calculated the postage charge on all of our tiles and jewellery boxes very accurately by weight, allowing a little extra for packing.

All of our parcels are very carefully wrapped using good quality purpose made boxes plus bubble wrap. Good quality means NOT cheap, each box costs us 63p and the amount of bubble wrap and tape we use adds another 20p. We live 12 miles from our nearest post office, so a return trip costs us half a gallon of diesel, thats another £2.50. SO, our handling costs amount to approximately £3.30 per parcel, which is in addition to the Royal Mail 1st class postage charge.

Please consider this when leaving detailed feedback on our Postage Charge. With the new eBay system of buyer ratings a P&P rating of below 4.6 costs us lost discount on listings, and this amounts to a considerable extra cost over each month. Our P&P charges are clearly stated against each product, if you don't think it's reasonable, then please do not buy from us!

We do not look to make a profit out of the postage costs, this would be unjust in our opinion and is counter-productive in the long run. Please look at our feedback comments regarding speed of delivery and quality of packaging, you get what you pay for !!

If you really want to save money on postage ....We offer a postage discount for a multiple purchase in the same transaction ! Please enquire before completing your purchase.

Domestic Postage

We use Royal Mail 1st class delivery which would normally deliver within 2 days. As long as we receive your order before 10am we can get it into the post the same day. We always obtain proof of posting. If you require a guaranteed delivery we can offer any of the Royal Mail options on request.

International Postage

For overseas customers, especially outside of the European Union, the Airmail costs may make our tiles uncompetitive on price with those from locally based suppliers. This is a great shame as we believe the quality and range we offer is as good if not better than any other art tile supplier on ebay. We can, however, offer a Surface Mail option which is far cheaper than Airmail. Although it will take between 2-10 weeks for delivery, depending on destination, the savings are significant.

For a 12"x12" tile the Airmail cost is £18.50, but by Surface Mail it is £9.90.

Please consider this when viewing our shop listings and comparing prices !

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