| Please pay for your purchase within 7 days of auction ending.
If no payment is received, a Payment Reminder email will be sent and if by day 14, we have had no communication or payment an Unpaid Item dispute will be opened via eBay’s Dispute Console. |
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We aim to show all postage costs within our listings. If your country isn't listed please email us for a quote. If you would like a quote on combined postage please email us stating which items you are interested in.
- Orders that are received, that do not contain the correct postal payments, will not be processed, and will be refunded back and an invoice sent asking for the correct payment.
- If recorded delivery is selected, and only standard postage is paid for, then the item will be sent by normal, un-recorded delivery.
- Orders are sent by Royal Mail 1st Class, Airmail (small packets) or by our selected Courier of choice.
- Our goal is to ship all orders within 24 hours of cleared payment. This is not always possible, so we advise 2-3 working days.
- When orders are processed if we find you have paid too much postage we will refund the difference.
- Once items have been won we will not cancel any sales due to unknown postage costs.
- We reserve the right to send multiple item’s in multiple packaging.
- All Non-EU packages sent with customs declaration stickers for easier route through customs.
- Our mailing bags are made from 100% recycled material.
Take a look at our page for information regarding how we calculate our postage and International Postage Zones.
PLEASE NOTE
We do operate a refund or
replacement policy on lost postal items but not
until the Royal Mail's recommended waiting period is passed.
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For post within the UK -
Please wait 15 working days (from the due date of delivery) as Royal Mail
would not consider an item as lost until 15 working days have elapsed.
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For International post -
Please wait 25 days for loss of an international item. This is to allow time
for an item to be delivered overseas - it may have been held at a local
delivery office in the destination country and be waiting for collection or
redelivery if no one was at home to accept the item when delivery was
initially attempted. International mail may also be delayed by
customs.
Once these waiting periods have passed we will
offer you a full refund or a replacement if we still hold stock of the item.
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