Returns Policy - Only faulty items can be returned. In this case, either a replacement or refund will be available. Only the cost of the item will be refunded - P&P costs cannot be refunded. Faulty items must be returned within 7 days from the date of despatch. All returns must be sent in original packaging. Once the return has been received, a replacement or refund will be organised. Buyer must bear the cost of returning items.