Sally B's
Sally B's
Maintained by:
sal0001 ( 25729)
CRAFTS FOR ALL! We stock an ever growing variety of craft items including Flower Soft, tools, stencils & templates, hundreds of decoupage sheets. Dufex FREESTYLE sheets. Create your own Dufex style motifs & greetings with the Dufex foil engraving kits!
Shop Policies
FAQs
POSTAGE INFORMATION
CANCELLATIONS AND RETURNS
DAMAGED OR LOST IN TRANSIT
About the seller
     
 

Welcome to SallyB's

Don't forget to visit our forum HERE

NOTE
Most of our items are posted within 1 working day of receiving your cleared payment.
However, for larger P+P free items, please see individual listings for dispatch times.

We appreciate your business.

 

  
     
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General Interest
Specialisation

We try always to ship on the day that payment is received with the exception of bank holidays & Sundays! We can NOT guarantee Next Working Day delivery except when purchases are sent by Special Delivery but you can usually expect to receive your purchases within 48 hours of payment.

NOTE: If you do NOT receive a despatch notification from us within 24 hours of making a Paypal payment please email us including your payment details so that we can trace your payment.

FAULTS/DEFECTS: 

 Please return faulty goods with a brief note explaining the nature of the fault/defect. We will, in most circumstances, return the faulty item to the manufacturer for assessment &, if applicable, will issue a refund/replacement including any shipping costs incurred by you, the customer, within 28 days of receipt of returned item. Items damaged in transit are NOT included - see below. E&OE

ALL RETURNS MUST BE INSURED IN TRANSIT!

Terms and Conditions
Payment MUST be received within 7 days of purchase date unless combining purchases over a pre-arranged extended period. Please do NOT complete checkout for individual items unless you are happy to pay the full postage on each item.
Payment methods  

Pay Pal 
Banker's Draft/Postal Order, Personal Cheque.

POSTAGE REDUCTIONS APPLIED FOR CHEQUE OR POSTAL ORDER PAYMENTS

Shop ship-to locations  

WorldWide

 LOST IN TRANSIT: Please allow 14 days for UK deliveries. Please note that, while we will ALWAYS process claims for loss, the Royal mail will send you a form to sign to confirm non-receipt BEFORE any compensation is paid. This also applies to items sent by recorded delivery. We will refund/replace your purchase/s as soon as we receive payment from the Royal Mail.

NOTE: The above applies only to the Royal Mail standard & recorded delivery services, any othe delivery services we use track parcels throughout their system &, for that reason, claims are paid out much more quickly!  

DAMAGED IN TRANSIT: Goods damaged in transit may be returned for replacement/refund including postage costs subject to a successful claim for damage from the Royal Mail up to their current maximum (see Royal Mail web site) for recorded or standard delivery. Special delivery can be insured up to £2500.00 - prices on request.

Please ensure that you request a shipping service that will adequately cover the value of your purchases, Special Delivery guarantees NWD UK delivery & is recommended for items totalling over £32.00 -  details on request. 

NON-UK BUYERS: Please do NOT complete checkout or make payment until you have confirmed shipping costs.

Postage & packaging   Buyer Pays Shipping.
Customer service & return policy    All purchases may be returned for a refund of purchase price provided that they are unopened/unused & are returned by recorded/special delivery within 14 days of receipt by prior arrangement - shipping/handling costs are excluded. E&OE
Additional Shop Information
YOU, the customer, are the most important person to us - we're always looking for ways to improve our service so please don't hesitate to contact us if you're not COMPLETELY satisfied!

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sal0001 ( 25729)
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