Sally B's
Sally B's
Maintained by:
sal0001 ( 25646)
CRAFTS FOR ALL! We stock an ever growing variety of craft items including Flower Soft, tools, stencils & templates, hundreds of decoupage sheets. Dufex FREESTYLE sheets. Create your own Dufex style motifs & greetings with the Dufex foil engraving kits!
Shop Policies
FAQs
POSTAGE INFORMATION
CANCELLATIONS AND RETURNS
DAMAGED OR LOST IN TRANSIT
About the seller
     
 

Welcome to SallyB's

Don't forget to visit our forum HERE

URGENT NOTE
Due to the incredibly high number of large packages that are currently failing to arrive - we receive approximately 50% back
marked 'uncollected' and several are delayed by up to 4 weeks - we have removed ALL large P+P free items temporarily.
Please bear with us - they will be relisted at a lower price but with recorded delivery postage as the ONLY option,
all of these items will be posted within 24hrs of receipt of your cleared payment instead of within 15 working days as
was the case with P+P free. As soon as the postal disruptions come to an end we will relist with free postage.

Thanks a million & apologies for any inconvenience.

 
 
     
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General Interest
What to do if your purchases are damaged or lost in transit.
LOST or DAMAGED
UK ONLY

LOST IN TRANSIT

UK buyers should receive their purchases within 2 or 3 working days of making payment. Claims for items lost in transit will be filed not less than 10 working days after the day of posting. We will file the claim for you &, within a short time, you will receive a form from the Royal Mail which you will need to sign & return. We will only offer refunds or replacements following a successful claim when we receive payment from the Royal Mail.
Any replacement items will be sent via Recorded Delivery.

DAMAGED IN TRANSIT

If your item is damaged in the postal system please email us as soon as possible following delivery. PLEASE ENSURE THAT YOU KEEP ALL PACKAGING

Damages are very unusual, we package our items using the best quality packaging & they should reach you in A1 conditon.

INTERNATIONAL BUYERS

We will always assist in any way possible but unless additonal insurance is purchased there may be very long delays in dealing with any claims.

E&OE

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sal0001 ( 25646)
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