1.
Delivery
WE CANNOT BE HELD RESPONSIBLE FOR THE TIME IT TAKES ROYAL MAIL TO DELIVER YOUR
ITEM/S. WE HAVE NO CONTROL ON HOW LONG IT TAKES FOR IT TO BE DELIVERED. But
see our
FEED BACK and you will find that 99.99% customers get the item NEXT DAY.
WHEN YOUR ITEM DOES NOT ARRIVE PLEASE BE AWARE
THAT WE AND ROYAL MAIL HAVE A POLICY WHICH STATES
"
Please
wait 15 working days (from the due date of delivery) before contacting us as we
would not consider any item as lost until 15 working days have elapsed. We allow
the 15 working days for items to be returned to us if there are any delivery
problems."
Please go to the following website where this will
be explained by Royal Mail
http://www.royalmail.com/portal/rm/jump3?catId=400144&mediaId=15500181
WE HAVE TO
ABIDE BY THIS POLICY AND HOPE THAT YOU UNDERSTAND THAT THINGS DO GO MISSING IN
TRANSIT AND WE CANNOT BE HELD RESPONSIBLE.
We try and ship everything out
to you as soon as possible and as soon as payment has been cleared
.
Normally
if you have purchased an item before 4.00 PM Monday to Friday it will be
Post that day and you should get it the next working day.
The cut
off time can be as late as 5:00 PM on some days, (depending on the last pick up by Royal Mail)
If you
have purchased on a Saturday before 11AM it will be Post that day and should
arrive on Monday.
If you
have purchased on a Sunday, it will be Post on Monday.
2.
Shipping Charges
We try our best to keep the
delivery charge as low as possible.
When comparing prices we urge
you to compare the
"Total Delivered Price " This is to include
the Item cost + Delivery Cost"
Plus compare our service and quality with others
also.
Returns / Warranty
Everything we sell comes with
a 1 Year warranty. We will refund or exchange any item
that is returned to us (At your cost) and found to
be faulty within the Year.
Please retain ALL original
packaging, the contents and invoice. We cannot offer a refund without them.
We do offer a 14 day returns policy subject to
that you do not open the packages, you will receive Full Refund when you return
the item at your Cost.
Contact
Please contact us via e-mail.
ebay "@" safekom.com please remove spaces and "
Please avoid contacting us via the "Ask Seller a question" feature as
this way we can be more efficient.
Our Support phone number is 0871 789 0948.
If you prefer we call you, we will but please note we can only calls Landline numbers.
) 
