Quick Jump Menu
Quick Jump Menu
Note: Before you return the item for replacement, you will need to register
your email address as a user name and a password of your choice on our website.
Our website will then send you activation link to validate your email address as
a user name. Simply copy that link and past it in your Internet Explorer Browser
to activate your account. After activation simply click on New post and provide
all the info. To do this
click here.
Please note we do not answer email directly we only
reply to online post. This is a very good way because number of our staff can
reply to your post plus you and our staff members can see all the communication
history.
99% of the item we get back for replacement are in working condition, so
if you prefer you may call the tech
support call centre provided by the supplier on 0871 789 0948 between 10AM to
6PM Monday to Saturday.
Before you call the Tech Support have the below info ready from 1 to 4.
1. Product code from the white label on the product packages or on the
product.
2. Your computer details, is it Desktop Computer? or Laptop Notebook??,
3. Which Operating system?? for example XP, Vista, Apple Mac Linux.
4. If you calling them because you bought a router and can not connect to the
internet they will need the ISP details also.
Or you may use the Call Us Back
option
Note: Before you return the item for refund, you will need to register your
email address as a user name and a password of your choice on our website. Our
website will then send you activation link to validate your email address as a
user name. Simply copy that link and past it in your Internet Explorer Browser
to activate your account. After activation simply click on New post and provide
all the info. To do this
click here.
Please note we do not answer email directly we only
reply to online post. This is a very good way because number of our staff can
reply to your post plus you and our staff members can see all the communication
history.
99% of the item we get back for replacement are in working condition, so
if you prefer you may call the tech
support call centre provided by the supplier on 0871 789 0948 between 10AM to
6PM Monday to Saturday.
Before you call the Tech Support have the below info ready from 1 to 4.
1. Product code from the white label on the product packages or on the
product.
2. Your computer details, is it Desktop Computer? or Laptop Notebook??,
3. Which Operating system?? for example XP, Vista, Apple Mac Linux.
4. If you calling them because you bought a router and can not connect to the
internet they will need the ISP details also.
Or you may use the Call Us Back
option
NOTE:
Refund are only issued if the Item has not been used, Packages has not been
opened and the seal is not Broken if any. The product / items must be in resell
condition.
We are very sorry for sending you a wrong item. We do our best to avoid this
happening.
Note: Before you return the item to replace with the correct item, you will
need to register your email address as a user name and a password of your choice
on our website. Our website will then send you activation link to validate your
email address as a user name. Simply copy that link and past it in your Internet
Explorer Browser to activate your account. After activation simply click on New
post and provide all the info. To do this
click here.
Please note we do not answer email directly we only
reply to online post. This is a very good way because number of our staff can
reply to your post plus you and our staff members can see all the communication
history.
Note: You may send the item VIA First Class stamp keep the receipt of the
stamp which you can obtain from the post office counter. Please note this first
class stamp will cover you for more then enough. But you can always check with
your post office counter, But as far as we know it is the cost of the first
class stamp x 100
Click Here to Read further info.
If you like us to call you, please
Note: Before we call you, you will need to register your email address as a
user name and a password of your choice on our website. Our website will then
send you activation link to validate your email address as a user name. Simply
copy that link and past it in your Internet Explorer Browser to activate your
account. After activation simply click on New post and provide all the info
including your Landline number and the time that we can call you. Please note we
can only call on landline numbers. To do this
click
here.
Please note we do not answer email directly we only
reply to online post. This is a very good way because number of our staff can
reply to your post plus you and our staff members can see all the communication
history.
our Calling time start from 16.00PM to 23.00PM (4PM to 11PM) Monday
to Saturday.
1. Before we Call you we will need the below info.
2. Product code from the white label on the product packages or on the
product.
3. Your computer details, is it Desktop Computer? or Laptop Notebook??,
4. Which Operating system?? for example XP, Vista, Apple Mac Linux.
5. If you calling them because you bought a router and can not connect to the
internet they will need the ISP details also.
) 
