Quick Jump Menu
Quick Jump Menu
We do not offer Telephone Sales Service as yet but we do offer very fast
service
via web Form click
here Select the correct department from the drop down list. We
try to answer customer's email within 10 Minutes to Maximum THREE Hours of our
working hours. Our working hours for answering email are 8AM to 8PM. In order to
create a post you will need to register / confirm your email address. Or simply
use the email address and password which we sent you with your payment
confirmation.
Tech Support Call Centre provided by the Supplier on Tel: 0871 789 0948 between 10AM to
6PM Monday to Saturday.
Before you call the Tech Support have the below info ready from 1 to 4.
1. Product code from the white label on the product packages or on the
product.
2. Your computer details, is it Desktop Computer? or Laptop Notebook??,
3. Which Operating system?? for example XP, Vista, Apple Mac Linux.
4. If you calling them because you bought a router and can not connect to the
internet they will need the ISP details also.
Or you may use the Call Us Back
option
Note: Before we call you, you will need to register your email address as a
user name and a password of your choice on our website. Our website will then
send you activation link to validate your email address as a user name. Simply
copy that link and past it in your Internet Explorer Browser to activate your
account. After activation simply click on New post and provide all the info
including your Landline number and the time that we can call you. Please note we
can only call on landline numbers. To do this
click
here.
Please note we do not answer email directly we only
reply to online post. This is a very good way because number of our staff can
reply to your post plus you and our staff members can see all the communication
history.
Our Calling time start from 16.00PM to 22.00PM (4PM to 10PM) Monday
to Saturday.
1. Before we Call you we will need the below info.
2. Product code from the white label on the product packages or on the
product.
3. Your computer details, is it Desktop Computer? or Laptop Notebook??,
4. Which Operating system?? for example XP, Vista, Apple Mac Linux.
5. If you calling them because you bought a router and can not connect to the
internet they will need the ISP details also.
) 
