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We are open Mon- Fri from 10:00am till 5:30pm. If you need to contact us regarding payment, place orders or have a general enquiry please call us on Freephone 08000 82 85 58. If it is regarding an online order, Delivery and to Request free samples please send us an email to info@prestigetextiles.com and one of our sales advisors will be happy to assist you. Thank You, Prestige Textiles UK Ltd
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Terms & Conditions

Sale conditions: It is advisable that you place a request for a sample prior to ordering any fabric products in specified lengths. Once you have placed an order, an email will be sent to you to confirm all relevant details. It is advisable to check prior to placing an order for ongoing use of the same product as no guarantee can be given for availability or exact colour matches. I.e. dye lots may change from one batch to another. Whilst every effort is made to ensure that fabrics are supplied as sample provided we reserve the right to supply fabrics of a similar type where fabric dye lots have changed (this will be off that photographed in the listing) Any typographical error or omission in any form of literature issued by us shall be subject to correction without any liability on the part of the seller. When paying via Cheque or Postal Order the minimum order value must be more than or equal to £5.00. Orders below this amount will NOT be processed. Product: The product photographs generated for the website are for illustrative purposes only and in no way constitute an exact representation of the product concerned. We try to ensure all pictures taken of the products show the exact colour. Each product is carefully examined prior to dispatch. No claim will be entertained once fabric has been used or cut in anyway or in any production process. A word about silk – Silk is a natural fibre. The weaving of this fabric may therefore contain minor variations and irregularities that are characteristics of this silk yarn. These in no way should be treated as defects. Return policy: We advise all customers to request "Free samples", before making purchase. Once fabrics are cut we will not be able to refund. All costs related to postage for returns will be borne by the buyer unless goods supplied were faulty. In such a case the supplier shall be responsible. When returning goods, the buyer must inform the supplier prior to dispatching the said goods. Returned goods must be sent requiring a signature from the seller/sellers representative to confirm receipt as title for ownership shall remain with the buyer until such time. Once we have received the goods we shall initiate the refund or replacement which can take up to 3 working days Delivery: Liability shall not pass to the seller in the event of any delay caused by the delivery agent used.


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