Post Packing & Insurance
Buyer to pay Post & Packing, as per listing with optional Insurance. Save Money on Combined Multiple Items. Orders over £8 are sent via a trackable method
Payment methods
Personal Cheques, Postal Orders,Bank Transfer
Credit/Debit Card payments - Please call 0845 2575 089 (Mon-Sat 10am-6pm)
International Bidders PayPal only (sterling)
PayPal 
Payments must be received asap to ensure prompt despatch After 7 days of no contact or payment, a NonPaying Bidder Alert will be raised with Ebay.
Any payment Problems please call 0845 2575 089
Shipping
We receive deliveries from our suppliers twice a week.
We dispatch items Monday, Thursday, Friday
We ship worldwide - International Signed for only
Return & Exchange Policy
Faulty items will be either replaced,or a full refund will be issued.
Items returned for any other reason will be replaced or refunded less postage costs.
All returns and exchanges must be agreed in advance. Unauthorised returns will not be accepted. You must email us within 14 days of date of purchase.
All goods must be returned in their original condition and packaging. Please take care when unpacking & repacking. Please ensure that briefs are tried on over your own lingerie – we will not accept returns on lingerie that has been worn or is returned in a soiled condition.
Refunds on lotions & Potions products will only be granted on items damaged in transit – goods must be returned in original packaging. For Hygiene reasons, we cannot accept returns on intimate lingerie or hosiery once packs have been opened
We cannot be held responsible for returned goods lost in transit. We recommend that you send by registered post & retain proof of posting. Refunds and exchanges are made approximately 1 week after receipt of goods to allow for inspection. Customers who have paid by credit card/paypal will have their accounts credited Payments that were made by Cheque/Postal Order will recieve the same in return. We will not make refunds to a third party.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be dispatched within seven working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
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Our Promise to You
Quality - Fine selection of style & quality, all our products are brand new. We do not sell returned or damaged merchandise
Great Price - Our prices are very competitive on the internet
Customer Service - You will always receive a prompt proffesional and effecient response from us
Discreet - All items sent in discreet packaging
Fair Returns & Exchange Policy - Faulty items will be exchanged/refunded with no quibble with labels attatched (see returns & exchange for full requirements)
These Terms & Conditions do not affect your statutory rights.
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