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| Terms & Conditions
Thank you for visiting Rip101. Please read the following terms and conditions carefully before using the web site.
Your use of the Rip101web site is an agreement between you the user, and us the seller, that you will abide by the terms and conditions below. You may print, copy or view our web site for the sole purpose of ordering from us.
Pricing.
We make every effort to ensure the prices are correct. If for any reason either the price displayed on Rip101 is wrong or the item is out of stock we will notify you. You will then be given the option of awaiting the arrival of the next shipment (we will advise you of a delivery date), choosing another item or having a full refund. Where an item is less expensive than advertised we will send the item and credit or refund the difference. All prices unless specified differently are in pounds sterling (GBP).
Delivery.
We endeavor to deliver on time, but we will not be held liable for any loss caused through late delivery. Overseas deliveries may be subject to local taxes, import duties or customs clearance charges, these costs must be borne by you. You are the importer of all goods and it is your responsibility to comply with all regulations and laws in your country relating to the importing of goods and the transferring of money. Rip101.com does not accept responsibility for items being delayed through customs/security checks or adverse weather conditions.
Copyright.
All material on this site is the property of Rip101.com and S.O.S Ltd. including the design of the site, logo's, visual and audio clips, and are covered by Guernsey and International law on copyright.
Privacy.
The information you supply us with when placing an order is used for processing that order, we will not pass on or sell any of that information to a third party. Delivery companies will be supplied with information, where the information supplied will only relate to the delivery of goods. We may monitor transactions to make our site more efficient.
Ordering.
Our Contract
(a) Your Offer.
When you place an order to purchase any products from us we will send you an email confirming receipt of your order and containing the details of your order (the “Receipt Message”). Your order represents an offer to us to purchase those products we confirm to you in the Receipt Message. If there is any discrepancy between the two you must let us know as soon as possible as the Receipt Message is absolute proof of the terms upon which you are offering to purchase the product from us.
(b) Our Acceptance.
Your offer (the terms of which are contained in the Receipt Message) will only be accepted by us when we send you email confirmation to you that we have dispatched the product(s) to you (the “Dispatch Confirmation Message”). Our acceptance will only occur at the time we send the Dispatch Confirmation Message to you. Only the products confirmed in a Dispatch Confirmation Message form the subject of our contract. Any products you offer to purchase, as confirmed in a Receipt Message, which are not included in a Dispatch Confirmation Message remain an offer by you to purchase those items which we may subsequently accept, in whole or in part, by sending you a further Dispatch Confirmation Message(s) as detailed in this clause.
(c) Postage.
We will charge you a reasonable charge for postage of your products. The estimate of this postage charge (as stated in the Receipt Message) is based upon your products being sent to you in either one or multiple packages. It is your responsibility to alert us before we accept your offer if you think the postage charge is excessive. If you have not informed us that you consider the estimate of postage charge to be excessive before we accept your offer you shall be deemed to consider it reasonable. Should your products be sent to you in more than one package the total postage charge may increase.
Returns.
In the unlikely event that you are unhappy with your purchase from Rip101.com you may return it up to 14 days from the date of purchase unless otherwie stated.
Please email us at: info@rip101.com to obtain a Returns Authorisation Code as well as the address to return items to.
No returns will be accepted without a valid Returns Authorisation Code.
Returned items must be in original packaging, unused and all price tags attached. Where you are withdrawing from your purchase and there is no error on our part, we will refund the cost of the items only. You will be responsible for the cost of returning items to us using a recorded delivery service which requires a proof of delivery.
Please note: With items that come in ‘Assorted Colours’, for example some rashvests, wetsuits, leashes etc we do not refund the postage on returned items because the colour is not the same as product in the photograph on the website
General.
Rip101.com and S.O.S Ltd will not be liable, or responsible for any direct or indirect loss, however caused arising from the use of this web site or the information provided on this web site.
The buyer is responsible for making sure that the product purchased is suitable for the required use and that the buyer has sufficient skill to use the item ordered, in the manner that it was designed for and in the conditions that it was designed for. Rip101.com and S.O.S Ltd will not be held responsible for any injury or death caused through misuse or inexperience.
Whilst Rip101.com and S.O.S Ltd has taken reasonable precautions to minimise the risk of viruses and computer corruption, we will not accept liability for any damage caused to software, computers or computer equipment.
In these terms and conditions, where reference is made to, ‘user’, ‘buyer’, ‘you’, ’your’, this will mean the person or persons visiting the site for what ever reason. The term, ‘seller’, ‘us’, ‘we’, ‘our’, means Rip101.com and S.O.S ltd.
These terms and conditions are governed exclusively by the laws of Guernsey and any disputes arising are submitted to the exclusive jurisdiction of the Royal Court of Guernsey. |
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