What does Refurbished mean?

Many of our customers ask us this question. We hope the following explanation is clear and reassuring.

"Refurbished," in reference to home fitness products simply means that the equipment was returned to the original manufacturer either because the box was damaged, the customer simply didn't want it or a minor problem was found.

Refurbished products cannot be sold as new products, which is why they are resold as ‘refurbished stock' even though they are good-as-new (for example, a treadmill might have been returned for some reason totally unrelated to the product itself, i.e. the customer changed their mind about the colour or the model).

In some cases refurbished items may or may not have scratches, dents or other forms of cosmetic damage which do not affect the performance of the unit.

This equipment is then sent from the manufacturer to Restyle Fitness, an established and widely recognised refurbishment specalist. Before re-selling the equipment, our trained team of in-house technicians unbox and assemble every machine. They try and test it is fully working, fix any minor problems such as a loose connected, or lubricate a sticking belt, replace a damaged part such as a wheel cover. In many cases the machine needs no attention at all.

They then certify the unit is in good working order and authorise a six month parts and labour warranty. We then sell this product at a significant discount on the original manufacturers recommended retail price. You can extend this warranty by a further six months (parts only) and keep renewing as long as we have the parts available, call 01924 272093.

Refurbished stock is sold at a cheap and affordable price – in some cases up to 70% cheaper, but more often at 50% cheaper.